Electronic Banking Associate

Brooks Bank is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.

Job Summary

This role is responsible for processing incoming and outgoing wire transfers accurately and efficiently while ensuring compliance with bank policies, regulations, and security procedures.  

Essential Functions

• Accurately input and verify outgoing domestic and international wire transfers to ensure timely execution
• Review all wire transfers to proactively detect and prevent fraudulent activity
• Process callbacks and verifications on outgoing wires in accordance with established security protocols
• Process incoming wire transfers, including posting, research, and resolution of any exceptions or discrepancies
• Enter and maintain wire transfer agreements
• Support online and business banking customers with password resets and general application questions
• Process Image Cash Letter files daily
• Execute daily sweep transactions to maintain accurate account funding and liquidity
• Manage and support mobile Remote Deposit Capture (mRDC) applications, including monitoring, troubleshooting, and processing
• Review the daily watch report to identify and resolve potential issues or suspicious activity
• Process the IOLTA file monthly, ensuring accurate reporting and compliance
• Receive, process, and/or verify currency orders submitted by locations

This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Qualifications

Position Requirements

• High School Graduate or General Education Degree (GED)
• 1 year of banking experience preferred
• Strong Computer skills
• Excellent customer service skills, including oral and written communication skills

Other Requirements

• Must reside in Oklahoma and pass a background and credit check
• This is an in-office position, and it is critical to remain available to team members during business hours
• May have intermittent local travel to other locations for meetings, training opportunities and bank events