Property Manager MHRI Plaza

General Summary:The Property Manager oversees daily operations of assigned affordable housing units—ensuringcompliance with federal, state, and local housing program requirements, high tenant satisfaction, accurate documentation, andsafe, well-maintained properties. This role actively supports compliance with Arizona Department of Housing (ADOH) rental compliance policies, LIHTC regulations, HUD guidelines, and other funder requirements.
As the primary resident-facing manager, this position coordinates leasing, rent collection, maintenance requests, eligibility verification, and recordkeeping to support operational and regulatory standards across the portfolio.

JOB RESPONSIBILITIES:

Tenant Relations & Leasing

Serve as the primary point of contact for tenants regarding property and lease- relatedmatters
Coordinate move-ins, move-outs, unit inspections, and turnover processes
Enforce lease terms, house rules, and community standards consistently and professionally
Ensure yearly income recertifications, tenant eligibility documentation, and file audits areaccurate and timely.
Respond to tenant concerns, complaints, and service requests in a timely manner
Educate residents about lease terms, resident responsibilities, and affordable housing policies.

Rent Collection & Financial Administration

Assist in the collection of rents and fees in accordance with organizational policies
Track tenant accounts, delinquencies, and payment plans
Prepare required documentation and reports related to rent and occupancy
Maintenance Coordination
Receive, log, and track maintenance requests and work orders
Coordinate access to units for maintenance staff and vendors
Conduct routine property and unit inspections to identify maintenance needs

Property Operations & Documentation

Maintain accurate tenant files, leases, inspection records, and correspondence
Ensure property records are complete and audit-ready
Assist with inspections, funder reviews, and internal audits
Maintain compliance with fair housing and organizational standards

Safety & Community Standards

Monitor property conditions to ensure safety, cleanliness, and habitability
Report safety concerns or incidents promptly
Support a respectful, stable, and well-maintained living environment
Works with identified Program Staff on maintaining community standards.

QUALIFICATIONS:

Minimum Education Required:High school diploma or equivalent required
Minimum Experience Required:A minimum of two (2) years’ experience in property management or leasing experience.

License Requirement:Property Management

REGULATORY:

Minimum 21 years of age.
Valid AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment)
Current, valid Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements

Initial current negative TB test result, if required (Employer provides).

Questions about this position?  Contact us at HR@ichd.net.