Learning Coordinator - Risk & Quality

Management Level

Job Description & Summary

Kia ora, 

 
Do more than take the next step. Take the nextleap. Explore careers at PwC New Zealand. 

At PwC, our purpose is clear: to build trust in society and solve important problems. 

This is a place to keep growing.You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. 

Ngā kōreromotēneitūranga / About the role 

Our Assurance Risk & Quality team is central to how we deliver high-quality audits, and learning plays an important part in that. As our Learning Advisor,you’ll coordinate the delivery of PwC’s Global Audit Curriculum for 400+ Assurance people across five offices, from graduates through to partners. 

This is acoordination,systems and reporting role.You’ll manage thelogistics that help learning run smoothly, administer our learning management system, and prepare compliance reporting that gives our leaders confidence our people are meeting their learning requirements. 

You’ll work closely with the Assurance Learning and Methodology teams, People & Culture, instructors, our Acceleration Centre in Manila, and learners across the practice. Our busiest periods are January to April and September to November, when we prepare for and deliver most of our learningprogrammes. 

Youdon’t need to be a Chartered Accountant or come from a learning background. Ifyou’re highlyorganised, confident with data and systems, and enjoy keeping things moving, this could be a great fit. 

Your day-to-day could include: 

• Coordinating end-to-endlogistics for the Global Audit Curriculum, including scheduling, registrations, venues, catering, travel, and instructor coordination. 

• Administering Cornerstone and Growth Centre, keeping learning assignments, attendance, and course recordsaccurate and up to date. 

• Building andmaintaining compliance reporting on learning completions and overdue requirements using tools such as Excel, Power BI, and Alteryx. 

• Monitoring completion data and following up with learners, coaches, and team leaders ahead of key deadlines. 

• Acting as a first point of contact for learning queries, including assignments, extensions, exemptions, andgeneral support. 

• Partnering with our Acceleration Centre in Manila and the wider PwC network to coordinate learning activity and resolve operational matters. 

• Turning learning data into clear reporting and insights for Assurance Learning, Methodology, and practice stakeholders. 

• Supporting continuous improvement of learning systems, processes, and documentation. 

• Helping build eLearning modules in Articulate Rise or similar tools, where this aligns with your interest and capability. 

Ngāpūkenga kakaweamai ekoe, kawhakawhanakehiarāneiitēneitūranga / Skills you will bring or develop in this role 

• 1 to 2years experience in coordination, administration,programme support, operations, or a similar role, ideally in a professional services or corporate environment. 

• Strongorganisational skills, with the ability to manage multipleprogrammes, deadlines, and stakeholders while keeping an eye on the details. 

• Confidence working with data and Excel, includingmaintaining reporting,analysing information, andidentifying useful insights. 

• Experience with Power BI, Alteryx, Cornerstone OnDemand, or similar systems would be helpful, but is not essential. 

• Clear, friendly, and professional communication, with confidence following up with people at all levels. 

• The ability to work well with offshore or distributed teams. 

• High attention to detail across records, reporting, and compliance follow-up. 

• A proactive approach, with the ability to spot what needs doing and see tasks through. 

• An interest in data-led evaluation of learning impact, process improvement, automation, AI, and emerging technologies. 

• A collaborative mindset anda strong sense of shared accountability. 

Nice to have, but notrequired: exposure to instructional design, adult learning principles, or eLearning authoring tools such as Articulate Rise. A CA qualification or audit background is notrequired for this role. 

If youdon’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit. 

Ngāāhuatangahirahira ote mahi ki PwC / Highlights of working at PwC NZ 

• Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals 

• Growth - Global network; leadership development; A.I. tools and training; formal learning pathways 

• Wellbeing - $250 annual wellbeing allowance; Life & income protection;Sonder/EAP/Headspace;15days’ paid sick leave; group-rate health insurance (eligibility applies) 

• Reputation - PwC is known for shaping tomorrow. Join us andyou’ll accelerate your career while helping clients and communities solve their most important problems. 

• Flexibility - Flexible working; supportive coaching culture 

• Time off - Twopaidrecognition days off provided each year during our annual summer shutdown period;purchase up to two extra weeks’ annual leave 

• Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteeringleave 

Mōte ahatāu etatari ana? / What are you waiting for? 

Belong to a community of problem solvers where differences are embraced.We’ll empower you with technology, coaching,flexibility and trust to make a meaningful difference. Learn more on our careers site athttps://www.pwc.co.nz/careers.html.  

Grow here. Go further. 

Ngāwhakautu ki opātai/Your questions answered  

Motuhake / Independence:Maintaining independence is fundamental todemonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity. This role requires anindependence review process. 

Tono tikamai / Please apply directly:We’re not currently partnering with recruitment agencies for this role. Ifyou’d like to be considered, please apply directly -we’d love to hear from you. 

Naumaingātonowawe / We encourage early applications: This role may close before the listed date if weidentify a suitable candidate. 

Atamaihangahanga / A.I. usage:Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people. 

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Job Posting End Date