eCommerce Specialist - The Athlete’s Foot

About the Role

We’re looking for an experiencedeCommerce Specialist to joinThe Athlete’s Foot team and help deliver a seamless, engaging online customer experience.

Working closely with the eCommerce Manager, you’ll play a hands-on role in managing and trading the website, supporting campaigns and product launches, and keeping the site fresh, accurate and commercially focused.

What you’ll do:

• Merchandise category and product listing pages to support trading plans, launches, promotions and seasonal events.
• Trade the online business to drive sales and support financial targets
• Ensure product content, categorisation, pricing and promotions are accurate and up to date
• Work closely with the Product team to coordinate product launches, delivery dates and online enrichment
• Support marketing campaigns, launches and key retail activity with timely website updates
• Manage homepage banners and content in line with the digital marketing calendar
• Project manage online campaigns and promotions, including asset briefing, EDM builds and key deadlines
• Support CRM initiatives and tactical campaigns to grow the subscriber database
• Keep store information and contact details up to date across the website and Google
• Provide technical, testing and problem-solving support to ensure a seamless customer experience
• Complete reporting and administration accurately and on time
• Contribute to the CRO roadmap and test backlog, prioritised by expected impact, confidence and effort.
• Work with the SEO team so category, product and landing pages are both search-friendly and conversion-focused.
• Write clear user stories and requirements with acceptance criteria for new features, fixes and enhancements.

What we’re looking for:

• 3+ years’ experience in eCommerce or a similar role
• Strong eCommerce operations experience, with Magento experience highly regarded
• Experience within footwear, fashion, retail or wholesale highly regarded
• A strong understanding of online merchandising and digital customer experience
• Experience with Google Analytics or similar analytics platforms
• Excellent organisational skills with the ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills, with the confidence to build relationships across the business
• A proactive, hands-on approach with plenty of initiative
• Ability to work independently while contributing to a collaborative team
• A commercial mindset with a focus on driving online performance