
๐ ๏ธ Technician โ Field Service Intralogistics AutoStore UK
- PLC
- CompTIA A+
- ERP
- Pension
You will act as a brand ambassador by modelling the Kardex Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region, mainly greater Birmingham to Midlands.
In this important role you must prove to be flexible and willing to commit the time and effort necessary to meet our customersโ needs ensure customer satisfaction and loyalty during every interaction.
The questions we will ask you straight away:
- Do you speak English fluently?
- Do you have the legal right to live and work in the UK?
- Do you have a valid UK driving licence and are you comfortable travelling to customer sites?
- Are you comfortable and able to work at heights?
Your tasks
Perform preventative and corrective maintenance on AutoStore systems, including remote diagnostics and troubleshooting of PLC and basic software issues.
Deliver high-quality service within agreed timescales, including customer training, on-call support and technical advice.
Act as a trusted advisor by promoting and supporting AutoStore products and services, while identifying business opportunities and generating leads.
Maintain accurate administrative records, including service reports, customer feedback and spare parts inventory management.
Represent the company professionally at all times, ensuring compliance with health and safety regulations and contributing positively to team success and continuous improvement.
Your profile
Good general standard of education and background asMechanic/Electronic /Electrical Engineering
ValidUK driving licence
CompTIA A+ of similar experience
Experience in field customer service
Familiar with diagnostic methods
Basic computer skills
Technical/ mechanical/ electronic experience
Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
Experience in industrial communication (Field bus, Ethernet, etc.)
Understanding the importanceonsite health and safety
๐What We Offer
๐Long-term prospects in a stable, growing international company with exciting development opportunities and a future-oriented working environment.
๐คStrong support through a great team spirit, thorough onboarding and extensive training at our own Academy online. Plus: Employee Assistance Programme.
โฐFlexible working hours, flexitime account andannual leave according to local labour rules.
๐ถAttractive salary, company pension scheme, insured benefits.
Extras include:
โจ Corporate Benefits
โจ Company & team events
โจ Company vehicle for private use
โจ Health management
๐Ready to Join Us?
Then please send us a compelling application via our career portal โ including your earliest start date and salary expectations.
Applying takesjust 2 minutes.
๐Questions? Iโm here for you:
Veronika Wieland-Kolumban
๐ฑ 0049151 2054 2770
๐ฌWhatsApp:
https://wa.me/message/YIKJIXTYGJUNJ1
Weโre excited to hear from you! ๐๐๐ค
๐ ๏ธ Technician โ Field Service Intralogistics AutoStore UK ยท DE4 Kardex Deutschland GmbH