ECAM In-Person Hiring Event

Job Description

Join ECAM at Our Long Beach Hiring Event!

Security Command Center Operator & CCTV Monitoring Specialist

Location: Long Beach, California
Pay Range: $20.00–$20.00 per hour
Employment Type: Full-time, hourly, non-exempt
Multiple Shifts Available

Join ECAM's Security Operations Team

ECAM is hiring for two full-time security monitoring positions at our Long Beach location:

• CCTV Monitoring Specialist

• Security Command Center Operator

Both roles support ECAM's technology-driven security operations by monitoring live video, camera alarms, and activity across multiple client locations.

These are not traditional standing security officer positions.

Depending on the role and assigned shift, you will monitor surveillance systems, identify suspicious or unusual activity, assess security events, document incidents, follow client-specific response procedures, and coordinate with law enforcement, fire departments, security personnel, clients, and other responders when necessary.

If you are highly observant, comfortable using multiple computer systems, able to remain composed in fast-moving situations, and interested in modern security operations, we encourage you to apply.
 

Available Positions

CCTV Monitoring Specialist

Typical Schedule: 2:00 PM–10:30 PM
Days: Vary and may include weekends and holidays

The CCTV Monitoring Specialist focuses primarily onvideo surveillance, observation, incident identification, documentation, and escalation.

In this role, you will monitor live and recorded camera footage, identify suspicious or potentially unsafe activity, evaluate security events, document what you observe, and initiate the appropriate response based on established client protocols.
 

Security Command Center Operator

Typical Schedule: 10:30 PM–7:00 AM
Days: Vary and may include weekends and holidays

The Security Command Center Operator combinesvideo monitoring with incident response, communication, and response coordination.

In this role, you will monitor security events, assess potentially suspicious or criminal activity, manage communications, document incidents, and coordinate with security personnel, clients, law enforcement, fire departments, and other responders when escalation is required.

Applicants may be considered for either position based on experience, qualifications, scheduling availability, and business needs.
 

What's in It for You

• Pay range: $20.00–$20.00 per hour

• Full-time employment

• Medical, dental, and vision insurance

• 401(k) with employer matching contributions

• Paid time off

• Paid holidays

• Disability and life insurance options

• Employee Assistance Program

• Flexible Spending Account and Health Savings Account options

• Parental leave

• On-the-job training

• Career growth opportunities within ECAM

Benefits eligibility and availability are subject to the terms of applicable benefit plans and company policies.

What You'll Do

Depending on your assigned position, responsibilities may include:

• Monitor live video feeds, camera alarms, and security activity across multiple client locations.

• Review live and recorded surveillance footage to identify suspicious activity, safety concerns, security threats, or potential criminal activity.

• Assess security events and determine the appropriate response based on established procedures and client-specific protocols.

• Escalate incidents to law enforcement, fire departments, security personnel, clients, or other responders when appropriate.

• Use surveillance and communication technology to help deter suspicious or unwanted activity.

• Answer and manage inbound calls using a multi-line phone system.

• Coordinate response activities and communicate critical information accurately.

• Communicate professionally with clients, security personnel, emergency responders, and internal teams.

• Accurately document incidents, observations, communications, and actions taken.

• Navigate multiple monitoring systems and computer applications simultaneously.

• Monitor multiple sites, cameras, alarms, and active events while maintaining accuracy and attention to detail.

• Follow client-specific procedures and escalation requirements.

• Protect confidential, proprietary, and legally protected information.

• Assist with audits, research, process documentation, and other operational projects.

• Perform other duties consistent with the responsibilities of the assigned position.

Minimum Qualifications

• High school diploma, GED, or equivalent.

• Legally authorized to work in the United States.

• Ability to work the assigned schedule, including weekends and holidays as scheduled.

• Strong computer skills and ability to learn multiple software platforms.

• Ability to type at least40 words per minute.

• Working knowledge of Microsoft Word and Excel.

• Ability to effectively navigate Google Maps or similar mapping applications.

• Strong verbal and written communication skills.

• Strong attention to detail and observational skills.

• Ability to manage multiple priorities and respond appropriately to time-sensitive situations.

• Ability to perform the essential functions of the assigned position, with or without reasonable accommodation.

Experience That May Help You Succeed

Previous security experience is helpful but is not required if you bring strong transferable skills and the ability to learn the role.

Relevant experience may include:

• CCTV or video surveillance monitoring

• Security operations center or command center operations

• Remote video monitoring

• Alarm or central station monitoring

• Security dispatch

• Emergency or public safety communications

• Loss prevention or asset protection

• Casino or gaming surveillance

• Operations center monitoring

• Call center work involving incident response or escalation

• Other positions requiring real-time monitoring, accurate documentation, and timely decision-making

Skills That Support Success

Situational awareness
You can monitor multiple sources of information and identify when something requires attention or escalation.

Attention to detail
You notice important activity and accurately document what occurred.

Composure
You can remain calm and focused while observing suspicious, dangerous, or criminal activity.

Sound judgment
You can evaluate available information, follow established procedures, and determine the appropriate next step.

Timely decision-making
You can take appropriate action when situations require a quick response.

Multitasking
You can monitor cameras and alarms, document activity, navigate multiple systems, and communicate with others without losing track of important details.

Communication
You can provide clear, concise, and professional information to clients, security personnel, emergency responders, and internal teams.

Protocol adherence
You can accurately follow different procedures and escalation requirements based on individual client needs.

Physical and Work Environment Requirements

The essential functions of these positions generally involve working at a computer workstation, viewing multiple monitors for extended periods, using a keyboard and telephone, and communicating with others.

ECAM provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law.

About ECAM

ECAM is a leader in security technology and remote surveillance.

We protect construction sites, commercial properties, and critical infrastructure using mobile surveillance technology, remote video monitoring, AI-enabled security solutions, and professional security services.

Our integrated approach combines technology and trained professionals to help clients identify threats, reduce risk, prevent loss, and protect people and property 24/7.

If you are observant, comfortable with technology, and interested in building a career in modern security operations, we encourage you to apply.

Equal Employment Opportunity

ECAM is an equal opportunity employer and provides employment opportunities without unlawful discrimination or harassment based on race, color, ancestry, national origin, religion or religious creed, sex, pregnancy, childbirth, breastfeeding or related medical conditions, gender, gender identity, gender expression, sexual orientation, marital status, age, physical disability, mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

ECAM provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs and practices as required by applicable law.

• City: Long Beach
• State: California
• Zip Code: 90806
• Branch Phone Number: 800-287-1361