Early Childhood Center Office Administrator

Why this role matters:

The Early Childhood Center Office Administrator is central to the smooth day-to-day operation of the Bender ECC. Working closely with the ECC Director and leadership team, the Office Administrator is responsible for key administrative systems that support children, families, and educators. This position combines organization, customer service, scheduling, data management, and school operations in a fast-paced, relationship-centered environment.

The successful candidate is someone who enjoys keeping many moving pieces organized, communicates warmly and professionally, takes initiative, and creates reliable systems that allow school leaders and educators to focus on children, families, and teaching.

Core Responsibilities:

Teacher Scheduling and Daily Staffing:

• Manage all aspects of daily teacher scheduling for the ECC, including maintaining staff schedules, coordinating planned absences and coverage, and making day-to-day schedule adjustments as needed.
• Coordinate substitute coverage and work with ECC leadership to ensure classrooms are appropriately staffed throughout the day.
• Maintain clear, accurate, and up-to-date staffing schedules, and communicate schedule changes to staff and leadership in a timely manner.

Salesforce and Enrollment Administration:

• Serve as the primary ECC administrator for Salesforce and maintain accurate student and family information within the system.
• Process registrations, program changes, withdrawals, and class assignments, and support ECC leadership with enrollment tracking and reporting.
• Assist families with routine registration and program questions, and coordinate with other Bender JCC departments when system or account support is needed.

Family Paperwork and Student Records:

• Own the collection, organization, and tracking of required family paperwork, and maintain accurate and confidential student files; ensure required records are readily available and up to date.
• Maintain class lists, contact lists, attendance information, and other administrative records across Salesforce, Brightwheel, shared drives, and other ECC systems.

Office and School Administration:

• Serve as a welcoming and responsive first point of contact for ECC families, prospective families, staff, and visitors; answer routine questions and connect individuals with the appropriate ECC leader when needed.
• Provide administrative support to the ECC Director and leadership team, and teachers
• Maintain ECC calendars and coordinate administrative logistics for meetings, professional development, enrichments, school events, and other program activities.
• Maintain staff administrative records and required licensing documents, and assist leadership with tracking outstanding requirements.
• Manage office and school supply inventory, and coordinate purchasing of routinely needed materials, including office supplies, classroom materials, groceries, and first aid supplies, in accordance with Bender JCC procedures.
• Prepare routine invoices, reimbursement requests, purchase documentation, and related paperwork for submission to Accounting.
• Assist with arrival, dismissal, special events, and other ECC operational needs during particularly busy periods.
• Maintain confidentiality regarding children, families, and staff and handle sensitive information with discretion.

About the Bender JCC:

The Bender Jewish Community Center in Rockville, Maryland is a premier community center at the heart of Jewish life in Montgomery County, operating a full-scale health and fitness center, early childhood center, day camp, and a variety of education and arts programs.

We create a welcoming and inclusive environment, connecting the people of our Jewish community with each other, Israel, and the broader community. We inspire individuals of all ages and backgrounds to enhance their social, physical, intellectual, and spiritual well-being through programs of excellence rooted in Jewish values.

The Bender JCC embraces and welcomes the diversity of our community and encourages everyone to seek meaning and fulfillment by participating in our rich programming inspired by our Jewish heritage. We open our doors to everyone and strive to create a community in which all people feel welcomed and valued.

Qualifications

Qualifications

You are:

• Highly organized. You can manage multiple priorities, maintain accurate records, and follow tasks through to completion.
• Detail-oriented and dependable. You notice the small things, create reliable systems, and understand that accuracy matters.
• Warm and service-oriented. You communicate with families, staff, and visitors in a welcoming, respectful, and professional manner.
• A strong communicator. You communicate clearly and effectively in writing and in person and know when to elevate a question or concern to leadership.
• Collaborative. You enjoy working as part of a team and understand that school operations require flexibility and partnership.
• Calm under pressure. You can adjust priorities and maintain a professional demeanor when plans change or the school day becomes busy.
• A problem solver. You take initiative, identify ways to improve administrative systems, and can move work forward without constant direction.

You should have:

• Two to four years of administrative, school, nonprofit, office, or comparable professional experience.
• Strong technology skills, including proficiency with Microsoft Office and Google Workspace and the ability to learn systems such as Salesforce, Brightwheel, and other school administration platforms.
• Strong organizational, written communication, and interpersonal skills.
• Experience working with databases, records, scheduling, or other administrative systems.
• Ability to handle confidential information with discretion and sound judgment.
• Ability to work independently while also collaborating closely with a team.
• Experience in an early childhood, school, camp, nonprofit, or family-facing environment preferred.
• College degree preferred but not required; equivalent professional experience will be considered.
• Knowledge of safety protocols and the ability to maintain a calm and professional demeanor in a school environment.
• Ability to perform other duties and responsibilities as needed, required, or assigned.

Our core values are

• Welcoming and inclusive (Hachnassat Orchim) – We open our doors to everyone and strive to create an inclusive and accommodating environment for people of different backgrounds, abilities and means.
• Respect (Kavod) – We seek to create a town square where our community can be exposed to diverse viewpoints and grapple with difficult issues in a respectful and civil manner.
• Jewish Peoplehood (Klal Yisrael) – We create connections to the people, history, culture, and land of Israel and with the Jewish people as a whole, welcoming all Jewish traditions and backgrounds.
• Community (Kehilla) – We facilitate relationship building and a sense of belonging to create communities across all stages of life.
• Working together (B’yachad) – We partner and collaborate with Jewish and secular organizations to build a stronger community.
• Wellness (Shmirat HaNefesh v’HaGuf) – We promote the well-being and fitness of every person.
• Spirit (Ruach) – We infuse spirit and fun into our activities and programs.

Schedule & Work Environment

This is a full-time, year-round, on-site position. The Office Administrator works during ECC operating hours, with occasional schedule adjustments for professional development days, school events, or other program needs. Because this position works within an early childhood environment, the employee should be comfortable around young children and able to assist with basic school operations during busy periods. Regular classroom coverage and supervision of teaching staff are not primary responsibilities of this role.

Compensation & Benefits

This is a full-time position with an annual salary range of $50,000-$60,000, commensurate with experience. The Bender JCC provides a benefits package that includes paid time off, retirement, medical, dental, vision, life, and disability benefits. Employees also receive a Bender JCC membership and staff discounts on programs and services, in accordance with current organizational policies.

The Bender JCC is committed to building a diverse team that draws on the strengths of people with a variety of identities, backgrounds, perspectives, and skills. If this role sounds interesting to you, we encourage you to apply.