Mortgage Systems Administration Coordinator 2- Pittsburgh

Primary Office Location:

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Position Title: Mortgage Systems Administration Coordinator 2

Business Unit: Mortgage Administration

Reports to: Manager of Mortgage Systems and Operations

Position Overview:

This position is primarily responsible for effective provisioning, installation/configuration, operation and maintenance of systems hardware and software and related infrastructure. The incumbent participates in implementation of new systems, upgrades, and deployment of workflow procedures. The incumbent completes testing and documentation of system changes. The incumbent ensures that system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff, volunteers and business partners.

Primary Responsibilities:

Researches, maintains and responds to an internal ticketing system for user issues.

Develops and maintains installation and configuration procedures.

Performs daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs.

Performs regular security monitoring to identify any possible intrusions.

Participates in system implementation.

Creates, changes and deletes user accounts per request.

Develops and maintains installation and configuration procedures.

Researches and recommends innovative, and where possible, automated approaches for system administration tasks. Identifies approaches that leverage our resources and provide economies of scale.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal   

Excellent customer service skills   

Excellent organizational, analytical and interpersonal skills   

Detail-oriented   

Ability to work and multi-task in a fast paced environment   

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A    

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A  

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.