AL
Dynamics Functional Analyst Lead
Artech LLC
🇺🇸 United States
On-site
Staff / Principal
1 week ago
$50 – $60 / hour
- CRM
- Dynamics CRM
- D365
- Copilot
- M365
- Agile
1 week ago
Job Title: Dynamics Functional Analyst Lead
Location: Malvern PA
Pay Range: $55-60/Hour on W2/C2C (All Inclusive)
Request ID: 110323 -1
Position Summary:
Relevant Experience (Yrs) BA with 8+ years of career reflecting strong qualifications in Consulting and Enterprise CRM Functional Modules
Technical/Functional Skills • Excellent Communication &presentation skills
• Experience of end-to-end digital transformation initiatives, application developments and support
• Worked on large CRM transformation from discovery to design to go-live.
• Worked closely with customer teams on qualifying requirements, working with Dev teams on sprint completions and ensuring QA
• Deep eateries in Dynamics CRM functional area on Sales/Services domains.
• Knowledge and Skills in the D365 Customer Insights services.
• Worked on detailed gap analysis and requirement and worked in Client Dynamics CRM Online. Involved in various project activities like
o Discovery, process mapping and CRP/design/Demo lead workshops with business stakeholders
o Requirement Gathering
o Gap Fit Analysis
• Should have a good understanding of Core CRM Processes, Copilot capabilities in M365/D365
• D365 CRM security model, product roadmap & certification (preferable)
Roles & Responsibilities • Lead Business Analyst for CRM Transformation
• Create functional specifications by interacting with client stakeholders
• Able to work in agile delivery model
• Conduct CRM approach workshops to the stakeholders
Skills: Digital : Client Dynamics 365 CRM Technical
Experience Required: 6-8
Dynamics Functional Analyst Lead · Artech LLC