Domestic Operations Agent

Olive Recruiting

🇺🇸 United States
On-site
14 hours ago

Encompass

Pension

14 hours ago

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Olive Recruiting is seeking a Domestic Operations Agent for our freight forwarding and logistics client in Clinton, PA. This role is responsible primarily for coordinating high-volume, time-sensitive domestic shipments from initial request through execution and completion. Responsibilities encompass quoting, booking, routing, dispatching, shipment tracking, customer communication, vendor coordination, and resolving operational issues.

Location: Clinton, PA 15026
Full-time, direct hire with client
Schedule:ON-SITE Primarily Monday–Friday, 1:00 PM–9:00 PM. Candidates must have flexibility to work evenings, nights, and weekends as needed. Schedule adjustments and occasional weekend coverage may be required based on training, staffing, and business needs.
Compensation: Competitive compensation based on experience. Quarterly profit sharing, 401(k), benefits, paid time off, and long-term advancement opportunities

Responsibilities:

Coordinate domestic, time-sensitive shipments including expedited ground, straight trucks, sprinter vans, 53-foot trailers, and next-flight-out air freight.
Receive shipment requests, determine routing and service options, calculate costs, and provide pricing to customers and internal sales representatives.
Book transportation, prepare shipment documentation and airway bills, and coordinate pickups, deliveries, carrier partners, and destination agents.
Route and dispatch freight using established carrier relationships and internal resources while tracking shipments and proactively resolving service issues.
Maintain frequent communication with customers, vendors, carriers, and internal teams while accurately updating shipment activity and ensuring smooth handoffs across shifts.

Qualifications:

Previous experience in transportation, trucking, freight forwarding, logistics, dispatch, expedited freight, or a related operations environment preferred.
Freight forwarding experience is highly desirable but not required; candidates with strong trucking or transportation operations experience will be considered.
Experience with routing, dispatching, booking trucks, coordinating pickups/deliveries, or working directly with carriers and vendors is strongly preferred.
Strong operational mindset with the ability to prioritize, problem-solve, multitask, and communicate effectively in a high-volume, time-sensitive environment.
Must be comfortable working on-site and maintaining schedule flexibility for afternoon, evening, night, and weekend coverage as needed.

Domestic Operations Agent · Olive Recruiting

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