IG
DOC - SA1 A4 SC2
IMCS Group Inc
Location not stated
3 weeks ago
- SCCM
3 weeks ago
Not enough detail in this posting to match
Short Description:
Please see the complete description.
Complete Description:
***This requisition will be funded through 6/30/27, so
use that date in the RTR. Please note contract end date is dependent on the
final schedule and projected needs. Historically, additional funding should
occur in ether a 6-month or 1-year increment.***
***Position is onsite with opportunity to work remotely
based on business needs/supervision discretion.***
***The individual is required to pick up
commonwealth-issued equipment the first day.***
***Interviews will be conducted in person on site at 1920
Technology Parkway, Mechanicsburg, PA 17050.***
***Work hours: 8 AM - 4 PM (40 hours per week).
Management is flexible with regards to if a contractor wishes to start their
day at let’s say 7:30 AM. However, they need to be available during DOC's core
hours. Specifics can be discussed at the interview.***
Purpose:
This position serves as a 3rd level Support Analyst and
provides support for PSDC SCCM, Airwatch, VDI, and Inmate environments.
Troubleshoots and assists with hardware and software
support escalations. Works with IT
Support staff and End Users as needed.
Provide instruction for processes and problem resolution.
Assist and supports SCCM deployments, packaging
applications, and other SCCM tasks.
Maintains Operating System Deployment (OSD) task sequences and relative
packages. Supports the Airwatch console environment with managing assets and
objects. Supports the VDI (Virtual
Desktop Infrastructure) with daily tasks like session support and connectivity
troubleshooting. Supports the DOC Inmate
environment with general troubleshooting, image testing, and customizations.
Reviews and recommends hardware and software purchases
and system integration/installation. Works with users to determine needs and
specify IT requirements. Assesses capabilities of current computer resources
for migration to a new computing environment by performing interoperability
tests on operating system, network, and application software.
Participates in the review, evaluation, and reporting of
the capabilities and limitations of industry technologies relative to the open
systems environment. These include, analyzing security services and directory
services. Develops and/or contributes in the development of information
technology systems by testing and evaluating beta products and applications
associated with institutional and agency applications.
EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
DOC - SA1 A4 SC2 · IMCS Group Inc