Dispatch Coordinator

Ricochet Fuel is seeking a Dispatcher to join their team in providing exceptional customer service for fuel and oil deliveries. Duties include managing orders, communicating with customers, carriers, and vendors, and ensuring timely delivery of fuel. The Dispatcher will also assist with maintaining fuel levels, managing tanks, and working with various departments to meet customer needs. This role requires availability for alternating on-call shifts, with paid overtime and company-provided phone and laptop. Strong communication skills, attention to detail, and the ability to work effectively in a team are essential for success in this role. 

Knowledge, Skills and Abilities Required: 

• Strong customer service skills 

• Typing of at least 30 wpm 

• Microsoft Office with proficiency in Outlook, Word, & Excel 

• Excellent telephone skills 

• Excellent oral and written communication skills 

• Keen attention to detail 

• Self driven, highly motivated, positive “can-do” attitude 

• Good basic math skills 

• Strong organizational skills  

• The ability to prioritize multiple tasks 

• Able to work effectively and efficiently under pressure 

• Able to work independently without direct supervision 

• Able to see a need and act on it without direct supervision 

• Able to work as a team member – strong communication skills 

Location:

On site in Euless, TX