Director, Technology Services’

About the Role:

This role manages TresVista's Enterprise Technology unit to achieve the firm's digital transformation vision. The role has a major responsibility of guiding the business to achieve a competitive edge through enhancement in technology, systems capabilities and effective management of the key technology departments comprising Infrastructure & Security, End user computing, Enterprise Computing and Digital Enablement.

Strategic Priorities

• Overseeing technology projects to ensure alignment with business goals and timely delivery.

• Managing infra security protocols and infrastructure to safeguard organizational data and systems.

• Supervising EUC & EC operations to maintain seamless technology services across departments.

• Leading consulting and engineering efforts for the development and deployment of software products.

• Providing oversight on technology products from product management, product engineering, and testing perspective.

• Establishing and managing a Business Intelligence department focused on data engineering and data analytics to support data-driven decision-making.

• Creating and nurturing innovation, experimentation, and development of innovative technology solutions towards increased efficiency.  

Technology Planning

• Understanding business directives to derive plans  

• Developing & reviewing plans to drive forward and execute technology transformation strategy and organization wide digital enablement.

• Determine strategic direction, vision for technology function, and guide the team in the achievement of the vision.

• Continuously and proactively seeking ways for IT to deliver value to the business.

• Collaborating with stakeholders to communicate and embed IT strategic management via actionable objectives, accountabilities, and progress monitoring  

Technology Monitoring

• Identifying and assessing new and emerging technologies, products, services, and frameworks related to digital technologies.

• Communicating the impact of emerging technologies and their importance to TresVista’s senior leadership team and business stakeholders Program & Portfolio Management

• Overseeing the effective management of major projects & programming them to support the technology vision and jointly own the delivery and outcome.

• Ensuring the preparation and ongoing management of the IT budget and the delivery of cost effective, timely and reliable business solutions and support activities  

Quality Assurance & Business Process Improvement  

• Developing enterprise business process management capabilities to increase organizational agility and responsiveness to change

• Planning and implementing organization-wide processes and procedures for the management of risk to the success or integrity of the enterprise.

• Ensuring that processes are in place to facilitate adherence to standard development methodology and IT architecture.

• Ensuring delivery of operational services in accordance with service level agreements established with the business.

• Ensuring processes are in place to enable effective security and change management procedures.

• Identifying and implementing improvements to business models, business operations and services with improved processes  

People Management

• Planning, designing, and implementing an integrated organization structure and culture.

• Ensuring that the up-skilling and cross-skilling of technology team to future proof organizations interest

• Planning and implementing activities to transition the organization and people to the required future state.

• Providing IT management with necessary direction and leadership

• Monitoring and maintaining team morale

Prerequisites

• Core understanding of Digital technologies and Enterprise Architecture

• Understanding of Networking, Security and Cloud technologies

• Understanding of Financial Services or Professional Services Consulting business environment

• 15+ years of relevant work experience

• Engineering degree with MBA (from Tier-1 institutes)