Director of Reentry & Healing Hub

YMCA of Yonkers

Job Title: Director of Reentry & Healing Hub

Status: Full-Time, Salary Exempt

Hours: 40 hours per week

Salary: $66,300 - $75,000 annually

Reports To: Senior Director of Programs

Department: Reentry & Healing Hub / Social Responsibility

Supervises:

• Program Coordinator

• Two Social Workers

• Two Academic & Career Counselors

• Peer Support & Intake Specialist

POSITION SUMMARY

The Program Director of the Reentry & Healing Hub provides leadership, operational oversight, and program development for a newly established initiative funded by the New York State Division of Criminal Justice Services (DCJS). As the inaugural Program Director, this individual will be responsible for launching and building a comprehensive, community-based reentry program serving justice-involved adults ages 18 and older throughout Yonkers and Westchester County. The position will play a critical role in establishing the program's operational infrastructure, service delivery systems, staffing structures, community partnerships, and performance expectations to ensure a successful launch and long-term sustainability.

Reporting directly to the Senior Director of Programs, the Program Director will work in close partnership with this senior leadership role to translate the approved DCJS work plan into an effective, coordinated, and accountable program. The Director will oversee a multidisciplinary team delivering trauma-informed, evidence-based services, including Cognitive Behavioral Interventions (CBI), trauma-informed supportive counseling, individualized case management, academic and career development, workforce readiness, peer mentorship, and healing-centered programming. The position will also coordinate services with community partners to strengthen referral pathways and expand opportunities for successful community reintegration.

The Program Director will be responsible for ensuring high-quality program implementation, effective staff supervision, participant engagement, contractual compliance, accurate documentation, and achievement of established performance outcomes. The Program Director will help shape the culture, systems, and direction of the Reentry & Healing Hub while advancing the YMCA of Yonkers' commitment to community safety, economic opportunity, personal development, and successful reintegration for individuals impacted by the criminal justice system.

WHAT WE STAND FOR

At the Y, our work is rooted in three key areas:

Achievement

- Helping adults build skills, stability and pathways toward lasting success.

Relationships

- Strengthening trust, mentoring and connections to families and community supports.

Belonging

- Creating a safe, respectful and welcoming environment for every participant.

ESSENTIAL FUNCTIONS

Program Operations & Service Delivery

• Direct implementation of participant intake, risk/needs assessment, individualized service plans, cognitive behavioral interventions (CBI), counseling, workforce readiness, peer mentorship and healing workshops.

• Maintain a coordinated service calendar and assign clear staff responsibility for participant engagement, follow-up and transitions.

• Ensure individualized completion decisions are based on documented progress toward service-plan goals, not participation in every available service.

• Provide administrative oversight and coordination of multidisciplinary staff, ensuring effective service delivery, professional accountability, and adherence to applicable licensing and professional standards.

Staff Leadership & Supervision

• Supervise the Program Coordinator, Licensed Master Social Workers (LMSW), Academic & Career Counselors and Peer Support & Intake Specialist.

• Conduct regular individual and team supervision, performance evaluations, training plans and case coordination meetings.

• Support recruitment, onboarding, staff safety, professional development and culturally responsive practice.

DCJS Compliance, Data & Fiscal Stewardship

• Oversee participant records, eligibility, DCJS-approved assessments, attendance, case notes, consent forms, service logs and completion documentation.

• Monitor progress toward 75 annual enrollments and 60 completions, plus service and reporting measures in the approved work plan.

• Coordinate required staff distance-learning modules, administrative meetings with referral partners and continuous quality improvement reviews.

• Approve milestone-based participant incentives under the YMCA’s adopted gift card and stipend policy; maintain segregation of duties with Business Operations.

• Work with Finance and senior leadership on purchasing, subrecipient deliverables, budget monitoring, reporting and site reviews.

Partnerships & Community Engagement

• Coordinate services and deliverables with community partners, including workforce mentorship and expressive-healing activities.

• Build referral relationships with probation, courts, reentry partners, community providers and YMCA programs while protecting confidentiality.

• Identify service gaps and recommend program improvements based on participant feedback and outcome data.

Organizational Support

• Follow YMCA policies, professional boundaries, confidentiality requirements and applicable DCJS contract obligations.

• Participate in required training, staff meetings, quality improvement and program activities; perform other duties as assigned.

LEADERSHIP COMPETENCIES

• Trauma-Informed and Culturally Responsive Practice

• Communication and Relationship Building

• Participant-Centered Service and Professional Boundaries

• Documentation, Data Quality and Accountability

• Team Collaboration and Problem Solving

QUALIFICATIONS

• Bachelor’s degree in social work, human services, criminal justice, public administration, psychology, education or related field required; master’s degree preferred.

• Current New York State Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) credential preferred, but not required.

• At least five years of relevant community-based or human services experience, including two years of program supervision or management preferred.

• Experience with justice-involved adults, evidence-based interventions, grants and government contract compliance strongly preferred.

• Strong staff leadership, case management oversight, reporting, budgeting and partnership skills.

• Bilingual English/Spanish skills preferred.

• Ability to use Microsoft Office and secure case management or reporting systems.

SUCCESS IN THIS ROLE WILL BE MEASURED BY

• Timely, accurate and complete documentation of assigned services and participant progress.

• Contribution to approved DCJS service delivery, engagement, completion and reporting measures.

• Strong participant-centered practice, cross-team coordination, responsiveness and professional conduct.

• Effective implementation of assigned duties while protecting safety, privacy and grant compliance.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• Work is based at 17 Riverdale Avenue, Yonkers, with local community visits and partner meetings as needed.

• Ability to work in office, group-program and community settings, use a computer and manage multiple priorities.

• Schedule may include occasional evenings or weekends to meet participant and program needs.

BENEFITS

The YMCA of Yonkers offers a competitive benefits package, including health insurance, paid time off, retirement benefits, and professional development opportunities, subject to plan eligibility.

JOIN OUR TEAM

Join the YMCA of Yonkers Reentry & Healing Hub to support justice-involved adults in building stability, opportunity and meaningful community connections. We welcome qualified, mission-driven applicants committed to achievement, relationships and belonging.