VS
Director of Quality / Risk
Veracity Software Inc
🇺🇸 United States
On-site
Manager or above
6 months ago
- Regulatory Compliance
- Risk Management
- CMS
- FMEA
- OSHA
- RN License
6 months ago
Ottumwa, IA 52501
Full Time
TheDirector of Quality / Risk is responsible for leading and governing the organization'squality improvement, patient safety, regulatory compliance, and risk management programs across all departments.
This role partners with executive leadership, medical staff, and the Board to ensurehigh-quality patient care, regulatory readiness, and continuous performance improvement while minimizing organizational risk and liability.
Reporting Structure
- Reports To: Administration / Executive Leadership
- Supervises: Quality Staff and Clinical Educator
- Master's degree in Nursing or related healthcare field
- ActiveRN (Registered Nurse) license (Iowa or eligible)
- Minimum5+ years of leadership/management experience in:
- Quality Improvement
- Risk Management
- Nursing / Healthcare Operations
Quality / Performance Improvement / Accreditation
- Lead organization-wideQuality & Performance Improvement programs
- Serve asPatient Safety Officer
- Driveregulatory compliance and accreditation readiness (Joint Commission, CMS, etc.)
- Lead external audits, surveys, and mock inspections
- Develop and presentquality metrics and performance reports
- Overseeinfection prevention and control programs
- Manageincident reporting systems and quality data analytics
- ConductRoot Cause Analysis (RCA) and performance improvement initiatives
- Collaborate with leadership to improve patient outcomes and care quality
- Leadenterprise risk management strategy and execution
- Identify, analyze, and mitigateclinical and operational risks
- Overseeincident investigations, claims management, and liability exposure
- Develop and maintainRisk Management Plan and annual reports
- Ensure compliance withstate, federal, and regulatory requirements
- Managepatient complaints, grievance handling, and service recovery
- Support legal processes including claims, litigation, and documentation
- ConductFMEA, RCA, and Sentinel Event investigations
- Engage withmedical staff, leadership teams, and Board of Directors
- Lead quality committees and cross-functional initiatives
- Mentor and develop staff within quality and risk functions
- Promote a strongculture of safety and continuous improvement
- Certification inPatient Safety (CPPS) (required within 1 year of hire)
- CPHQ (Certified Professional in Healthcare Quality) preferred
- Experience inJoint Commission and CMS regulations
- Experience in hospital or acute care environment
- Healthcare Quality & Performance Improvement
- Risk Management & Patient Safety
- Regulatory Compliance (CMS, Joint Commission, OSHA, etc.)
- Root Cause Analysis (RCA), FMEA
- Data Analysis & Reporting
- Leadership & Stakeholder Management
- Clinical Operations Knowledge
- Strong understanding ofhealthcare regulations and accreditation standards
- Excellentcommunication, leadership, and presentation skills
- Ability to leadorganization-wide quality and risk initiatives
- Strong analytical and problem-solving capabilities
- High level ofconfidentiality and compliance awareness
- Master's degree (required)
- RN License (required)
- CPPS (within 1 year)
- CPHQ (preferred)
- Leadership role with direct impact onpatient safety and care quality
- High visibility with executive leadership and Board
- Focus oncontinuous improvement and regulatory excellence
Recruiter Submission Template:
Full Name:
Degree Major with University and Completion Year:
Does the candidate have an active RN license? Which state?
Does the candidate hold a Master's degree in Nursing or related field?
How many years of leadership experience in quality/risk management?
Describe the candidate's experience with Joint Commission / CMS compliance.
Has the candidate led quality improvement programs? Provide examples.
Does the candidate have experience in risk management and claims handling?
Has the candidate conducted RCA, FMEA, or Sentinel Event investigations?
What certifications does the candidate hold (CPPS, CPHQ)?
Why is the candidate seeking a new opportunity?
Motivation / Reason for Relocation (if not local):
Motivation / Reason for interest in this position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, Zip Code):
Notice Period (in weeks):
Current Work Authorization Status:
Expected Salary:
Are you able to relocate on your own expenses and work 100% ON-SITE in Ottumwa, IA 52501?
Director of Quality / Risk · Veracity Software Inc