Director of Pastoral Services

Leads a team effort to support spiritual vitality throughout Landis Homes. Is alert to gifts of the residents and encourages their use in the spiritual life of the community.

• Gives leadership to the Pastoral Services team, supervises chaplains and coordinator.
• Responsible for Pastoral Care of residents residing in Residential Living. Assists with visits in Personal Care and Healthcare.
• Visits new residents in Residential Living.
• Attends Residential Living interdisciplinary meetings and consults with interdisciplinary team as needed.
• Plans with chaplains for hospital visitation while a resident is hospitalized.
• Participates in department on-call rotation.
• Organizes and resources volunteer chaplains to provide resident visits in coordination with other chaplains.
• Preaches or leads worship/songs in Sunday morning services as needed.
• In collaboration with the Pastoral Services team, plans special services such as Communion, Good Friday, and Service of Remembrance.
• Provides end of life support, coordinates Walk of Honor, and assists families, pastors, and funeral directors in planning memorial services as needed.
• Assists Director of Organizational Communications & Church Relations with planning the annual clergy breakfast and by attending church conferences.
• Actively participates in the Operations team.
• Represents Landis Homes and aging services, along with other Pastoral Services team members, through availability to speak and preach as requested by congregations and others. Also refers speaker requests to appropriate individuals on the Speakers Resource list.
• Listens to interests and needs of congregations as they seek to meet the needs of aging members and families/caregivers, and represents these interests to Landis Homes as we consider new ways to serve and partner with congregations.
• Provides, or arranges for, educational seminars/articles on the spirituality of aging adults and pastoral concerns for residents, staff, family members and other interested people.
• Develops and reviews strategic plan annually and identifies action plans to achieve those objectives.
• Develops an annual budget within the framework of the organization's financial objectives. Monitors monthly expenses and is able to justify variances.
• Understands and models the Honoring Lives principles in leadership, relationships and customer service.
• Supervises, motivates, trains, and defines the organization's standards and communicates effectively with staff using team leadership concepts.
• Provides and supports growth and development opportunities for team members.
• Completes One 2 One Conversations with team members in a timely fashion.
• Communicates calmly and gently with residents, family members and staff, exhibiting patience, compassion, understanding and sensitivity.
• Participates in training and development opportunities as offered.
• Demonstrates dependability, competence, accuracy and is observant.
• Adheres to compliance policies regarding confidentiality, HIPAA regulations, and resident and client rights.
• Complies with regulatory agency standards and applicable policies and procedures.
• Complies with safety and infection control protocols in all aspects of the job.
• Demonstrates understanding of the Code of Conduct and abides by its guidelines in all aspects of the job.
• Additional duties and responsibilities as assigned.

Qualifications

• Master's degree in pastoral related ministry required.
• Minimum of one unit of Clinical Pastoral Education required and working towards four units.
• Congregational affirmation of gifts for ministry. Ordination or licensing required.
• Minimum 3 years’ experience in related role preferred.
• Gifted for pastoral care and preaching.
• Demonstrates meaningful personal experience with Jesus Christ.
• Proficient in use of computer and related technology required for the role.
• Good verbal, non-verbal and written communication skills required.
• Demonstrates leadership, management skills, dependability and a positive demeanor.
• Demonstrates an understanding of and respect for the values and mission of the organization and its Mennonite/Anabaptist connections.