Director of Operations

Gulfstream Staffing, Inc. has been retained by a nationwide fertility organization to identify aDirector of Operations who will lead multi-state clinical operations and support the organization’s mission of helping families grow. This role will provide strategic and operational leadership across a network of fertility clinics, driving performance, standardization, and scalable growth.

Key Responsibilities

• Oversee day-to-day operations across multiple fertility clinics, including scheduling, patient flow, capacity management, and throughput.

• Develop, track, and optimize operational KPIs such as patient access, conversion rates, cycle success metrics, clinic utilization, and satisfaction scores.

• Collaborate with clinical, finance, and executive leadership to establish strategic initiatives and execute scalable growth plans.

• Standardize workflows, SOPs, and best practices across all clinics to ensure consistent, high-quality patient experiences.

• Lead, mentor, and develop regional and clinic-level leaders, fostering a culture of accountability and high performance.

• Implement and optimize EMR, practice management tools, and operational technology to increase efficiency and reduce bottlenecks.

• Ensure operational compliance with regulatory, accreditation, and internal standards in partnership with Quality & Compliance teams.

• Lead operational projects including new clinic openings, expansions, integrations, and new service-line launches.

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field.

• 7+ years of progressive leadership experience in multi-site healthcare operations (fertility, women’s health, or specialty practice preferred).

• Demonstrated success improving KPIs, scaling operations, and leading high-performing teams.

• Experience overseeing multi-state operations and partnering with cross-functional clinical and corporate teams.

• Strong analytical mindset with the ability to work with dashboards, metrics, and operational data.

• Excellent communication, change management, and relationship-building skills.

Compensation & Benefits

• Highly competitive compensation package (base salary plus performance bonus).

• Medical, dental, and vision coverage.

• 401(k) program.

• Paid time off and additional benefits.