Director of IT (63549)

Position Summary:

The Information Technology Director provides strategic leadership and day to day direction for ASP Global Information Technology department. This position is a key leadership role for the ASP organization.

Essential Duties and Responsibilities:

• Lead definition of Information Technology strategy, architecture, processes, and future roadmap.
• Work with VP, Operations to define departmental goals
• Provide direction and support in the selection of key systems areas to include warehouse management systems.
• Understand current and future business goals and ongoing Information Technology issues to ensure business success.
• Oversee and lead the continued changes within the P21 ERP system.
• Participate in cross functional initiatives to improve company effectiveness.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for business needs.
• Assess 3rd party technology and services vendors and develop strategies for infrastructure and core application.
• Provides leadership to IT personnel and define and set performance metrics for team.
• Define and set IT application and infrastructure SLAs for business functions.
• Onboard and educate users regarding network security, applications, end user computing and available tools.

Competencies:

To perform this job successfully, an individual should demonstrate the following competencies:

List at list 5 competencies and definition of competencies

• Coaching and Development - Works to improve and reinforce performance of others. Takes responsibility for ones direct reports performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback and addressing performance problems and issues promptly. Works with, coaches, and supports direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employees career development.
• Discernment/Judgement -Makes decisions authoritatively and wisely, after adequately contemplating various available courses of action.
• Collaborative Leadership - Promotes and generates cooperation among ones peers in leadership to achieve a collective outcome; fosters the development of a common vision and fully participates in creating a unified leadership team that get results.
• Influence - Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, using creative approaches to motivate others to meet corporate goals.
• Conflict Management- Brings substantial conflicts and disagreements into the open and attempts to manage them collaboratively, building consensus, keeping the best interests of the organization in mind, not only ones own interest.

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals disabilities to perform the essential functions.

Education and/or Experience:

• Bachelors degree, preferably in Computer Science, Information Systems, Engineering, or a related field.
• 10+ years experience working in IT operations

Skills and Knowledge Requirements:

• Experience with Epicor P21 ERP system.
• Experience with Salesforce ecosystem, preferred
• Experience with Microsoft Azure preferred
• Experience with Warehouse Management Systems and their integration back into ERP systems.
• Experience in a global distribution and/or manufacturing setting preferred
• Prior experience includes successfully implementing or restructuring an ERP system
• Experience defining an IT strategy, roadmap and building an IT organization
• Partnering the business leaders and executives to drive technology changes in an organization
• Proven working knowledge of systems, security, networking, databases, and phone systems
• Ability to quickly learn technologies and products
• Strong critical thinking and decision-making skills
• Excellent project management skills and strong ability to prioritize
• Firm grasp on IT leading best practices
• Strong customer service mindset
• Excellent interpersonal skills
• Excellent communication skills, both written and verbal;

Physical Demands:

Individuals may need to sit or stand as needed, may require walking primarily on a level surface for periodic periods during the day, reaching above shoulder heights, below waist or lifting as required to file documents or store materials throughout the day. The position may require lifting heavy supplies and office materials. Travel up to 20% may be required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.