Director of Health & Homes

REPORTS TO: Senior Director of Community Services

SUPERVISES: Assigned program staff

POSITION TYPE: Full-time, exempt

SCHEDULE: Up to 36 hours/week, based on contract funding

BMAC's standard full-time schedule is 36 hours per week, typically worked Monday through Thursday from 8:00 a.m. to 5:30 p.m. Most employees enjoy a three-day weekend while maintaining full-time status and benefits. 

We accept and review applications on a rolling basis, with priority given to applications received by8 a.m. on Tuesday, September 8, 2026. We will remove the position from our website once it is filled. 

BENEFITS:

• Medical/Vision Dental Insurance: The following individuals qualify for BMAC's group insurance plans:
  • Regular, full-time employees working 30-40 hours per week receive full benefits
  • Qualifying dependents: Spouse/legal domestic partner and any dependent children 26 years or younger
• Life Insurance
• Short/Long-Term Disability
• Employee Assistance Program
• 401(k) Retirement Plan: Eligibility begins in the first month after hire date. Vesting rules apply.
• TextCare
  
• Paid Time Off (PTO): Employees begin accruing PTO the first day of employment as detailed below
  • Employees with 0-5 Years of Service = accrue 0.0773 hours per hour worked
  • Employees with 5+ Years of Service = accrue 0.0899 hours per hour worked
  • Employees with 10+ Years of Service = accrue 0.1028 hours per hour worked 

• Flexible Time Off (FTO): Available based on regular work schedule.
  
• Holidays: 12 paid holidays
• Other Paid Leave
  • Bereavement Leave – up to 4 days to eligible employees
  • Jury Duty Leave – up to 4 weeks over any 1-year period
• Workers Compensation: Comprehensive insurance provide
• Optional Flexible Spending Account
• OptionalLife Flight Membership
• OptionalAflacBenefits 

JOB SUMMARY:The Director of Health & Homesprovides program-level leadership and operational oversight for BMAC’s housing stability, homeless services, and health-related social needs programs.Reporting to the Senior Director of Community Services, this position implements division and agency priorities; establisheshigh-quality,culturally responsive and client-centered services, manages assigned grants, contracts, budgets, staff, data, and compliance responsibilities; and coordinates serviceswith internal teams and community partners.The Director is a program director within BMAC’s management structure and escalates significant strategic, fiscal, compliance and risk matters to the Senior Director.  

The Directordevelops and executes short- and long-range plansforHealth & Homes programsin alignmentwith BMAC’s strategic priorities in coordination with the Senior Director of Community Services. Thepositionoverseesprogram implementation,staff performance, service quality, data integrity, reporting, monitoring readiness, and day-to-day fiscal stewardship.The Directoridentifies emerging needs and potential funding or partnership opportunities and brings recommendations to the Senior Directorfor division-wideand agencycoordination. The Directormaintains strongworking relationships with housing, healthcare, government, and communitypartners to improve participantaccess, referrals, and outcomes. 
 

OVERVIEW OF RESPONSIBILITIES: Includes, but is not limited to:

Strategic Leadership 

• Develop and execute Health & Homes program plans, goals, and performance measures aligned with BMAC’s mission and goals to enhance health and housing stability. 
  
• Provide visionary leadership to the Health & Homes team, fostering a culture of collaboration, innovation, and continuous improvement. 
• Identify emerging program needs, operational risks, and improvement opportunities and recommend solutions to the Senior Director. 

Program Development and Management 

• Manage the design, implementation, and evaluation of assigned housing stability, homeless services, case management, healthcare access, and health-related social needs programs.   
• Implement client-centered program policies and procedures for case management, outreach, data quality and temporary financial assistance consistent with program and funder requirements. 
• Ensure programs are client-centered, culturally responsive, and address the unique needs of rural communities and priority populations.  
• Monitor contractual and organizational performance goals and lead preparation for monitoring visits, audits, program reviews, and corrective actions for assigned programs.  
• Resolve day-to-day operational, staffing, client, and compliance issues and appropriately, escalate concerns to the Senior Director. 
• Supervise the management and oversight of the Inclement Weather Shelter. 

Community Engagement 

• Maintain effective partnerships with regional and statewide healthcare providers, housing authorities, community organizations, and government agencies. 
• Represent assigned Health & Homes programs in community meetings and coalitions; coordinate division-wide or agency-level positions with the Senior Director.  
• Strengthen referral pathways and service coordination with BMAC departments and external partners to improve participant access and outcomes.  
• Provide accurate program information and subject-matter expertise for outreach and communications developed with appropriate BMAC staff.  

Financial Oversight

• Develop proposed budgets and manage expenditures for assigned Health & Homes programs in collaboration with the Senior Director and Fiscal team.  
• Ensure accurate grant expenditures and reporting of expenses through oversight of the team’s purchase orders. 
• Monitor spending, revenue, cost allocation, and grant restrictions; promptly address variances and recommend corrective action. 
• Contribute program expertise, data, and narratives to grant proposals, renewals, reports, and funding strategies led or approved by the Senior Director. 

Staff Supervision & Development

• Recruit, onboard, supervise, coach, and retain assigned staff in coordination with Human Resources and the Senior Director.   
• Set clear expectations and foster a strength-based, supportive, accountable, and innovative culture that promotes excellent participant care.  
• Ensure all staff complete required BMAC, grant, safety, confidentiality, and program   training. 
• Provide regular feedback, complete performance evaluations, support professional development, and address performance concerns in coordination with Human Resources and the Senior Director.  

Data Management and Reporting 

• Establish and maintain systems for data collection, analysis, and reporting to track program outcomes, measure impact, and ensure compliance with grant and contractual obligations. 
• Prepare and present comprehensive reports on program effectiveness, achievements, and challenges to stakeholders and funders. 

Leadership responsibilities 

• Collaborate with Senior Director of Community Services to align Health & Homes goals, operations, and resources with agency strategy. Participate in BMAC management activities and cross-department initiatives as assigned.   
• Promote a positive organizational culture, staff engagement, and effective coordination among BMAC programs.  
• Provide agency-wide leadership and insights that improve connectivity between BMAC programs and BMAC partners.  
• Serve as an ambassador for assigned programs and represent BMAC externally within delegated authority. 
• Present program information to leadership, BMAC board, staff, funders, or community stakeholders when requested. 

Performs other related duties as assigned 

QUALIFICATIONS:

Education & Experience

Relevant experience and/or education may be substituted for either education or work history.

• Bachelor’s degree in Public Health, Social Work, Public Administration, Human Services, Organizational Leadership, or related field; Master’s preferred. 
• Five years of progressively responsible experience in program management, housing stability, community health, case management, homeless services, including shelter services, or related social services, including at least 3 years in a supervisory or managerial experience.  
  • Experience administering grants or contracts with responsibility for compliance, budgets, data quality, reporting, and program outcomes. 
  • Experience providing or overseeing client-centered case management services for people experiencing housing instability or other complex barriers. 
  • Strongly preferred: experience with federal or state grants, HMIS or comparable case management systems, rural human services, homeless services, community partnerships, and grant development. 
• Bilingual – English/Spanish – strongly preferred   

Knowledge, Skills & Abilities

• Strong commitment to BMAC’s mission of building thriving communities and to our values: hope, integrity, compassion, collaboration, and community.   
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent coaching and programs and work effectively with diverse populations, including LGBTQ and people of color, as well as individuals of all ages and ability levels.  
• Demonstrated understanding of issues related to rural healthcare delivery, housing instability, poverty, and health related social needs. 
• Strong leadership skills with the ability to inspire and motivate a team, build partnerships, and drive collaborative efforts. 
• Excellent interpersonal skills and the ability to interact positively with clients, community partners, and team members from diverse backgrounds. 
• Ability to partner exceptional judgment along with independent, creative thinking and problem solving in collaboration with others to address operational or service issues. 
• Thorough knowledge of federal, state, and local policies, procedures, and regulations applicable to contracts and program areas. 
• Outstanding time management and leadership skills. 
• Ability to develop and implement short- and long-range plans to meet program needs within BMAC and with external partners. 
• Experience closely and effectively monitoring program budgets, goals, and outcomes. 
• Strong writing, reading, listening, and speaking communications skills, including the ability to explain grant guidelines to staff and translate program requirements into day-to-day practices. 
• Experience hiring, training, developing, and retaining staff. 
• Ability to work with staff to set, observe, and train on appropriate workplace boundaries. 
• Able to meet a flexible work schedule. 
• Ability to adhere to all HIPAA rules and regulations and must be an active participant in safety measures for ensuring confidentiality of information as it relates to clients and BMAC. 
• Proficient with Microsoft Office products, including Outlook, SharePoint, Word, and Excel. 
• Ability to compile and to accurately input and organize data, information, and files.  
• Ability to learn/use CAP60 & HMIS software system.  
• Ability to be flexible when managing changing priorities and schedules, without compromising the quality of outcomes, ability to complete tasks, or uphold commitments.  
• Ability to establish and maintain effective working relationships with supervisory subordinates, staff, grantors, outside organizations, and the community. 
• Ability to maintain confidentiality, set appropriate client boundaries with tact and respect. 
• Ability to work in a fast-paced office environment with frequent interruptions and occasional crisis situations. 

Certifications 

• Valid state driver’s license and satisfactory driving record.
• Must provide own licensed and registered vehicle for travel and maintain current auto insurance. 

WORK ENVIRONMENT: Work is generally performed in an office environment. Involves frequent local and regional travel for meetings. Some domestic travel, typically by auto or air, may be required to attend meetings and seminars. Scheduling flexibility is required to accommodate occasional evenings and weekends and unanticipated needs.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals to perform essential functions. 

 Mainly sedentary work: able to remain in a stationary position, moving throughout the building, occasional moving up to 20lbs, frequent near-vision use for reading and computer tasks.  

NOTE: This is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees of BMAC are expected to perform tasks as assigned by supervisory/ management personnel, regardless of job title or routine job duties.