Director of Goodwill Home Medical Equipment

Job Purpose:
- The Director of Goodwill Home Medical Equipment is responsible for overseeing the operations, strategic planning, and growth of the Goodwill Home Medical Equipment division within Goodwill Industries of Southern NJ and Philadelphia. This role involves ensuring the efficient distribution and accessibility of medical equipment to individuals in need, while maintaining high standards of quality and service. The Director will lead initiatives to expand the reach and impact of the program, fostering partnerships and enhancing community engagement.

Key Responsibilities:
- Develop and implement strategic plans to enhance the distribution and accessibility of home medical equipment.
- Oversee daily operations, ensuring compliance with industry standards and organizational policies.
- Lead and manage a team, providing guidance, support, and professional development opportunities.
- Foster partnerships with healthcare providers, community organizations, and other stakeholders to expand program reach and impact.
- Monitor and analyze program performance, making data-driven decisions to improve efficiency and effectiveness.
- Manage budget and financial planning, ensuring sustainable growth and resource allocation.
- Ensure high standards of customer service and satisfaction, addressing any issues or concerns promptly.
- Collaborate with marketing and communications teams to promote program awareness and community engagement.
- Stay informed about industry trends and innovations, integrating best practices into program operations.
- Represent the organization at community events and meetings, advocating for the program and its mission.

Qualifications

Required Education:
- Bachelor's degree in Business Administration, Healthcare Management, or a related field.

Required Experience:
- Minimum of 5 years of experience in a leadership role within the healthcare or medical equipment industry.
- Proven track record of successfully managing operations and driving growth in a similar setting.
- Experience in strategic planning and execution, particularly in non-profit organizations.

Required Skills and Abilities:
- Strong leadership and team management skills with the ability to inspire and motivate staff.
- Excellent communication and interpersonal skills to effectively interact with diverse stakeholders.
- Proficiency in budgeting, financial analysis, and resource allocation.
- Ability to develop and implement innovative strategies to enhance service delivery and operational efficiency.
- Familiarity with regulatory requirements and compliance standards in the medical equipment sector.
- Strong problem-solving skills and the ability to make data-driven decisions.
- Commitment to the mission and values of Goodwill Industries, with a focus on community service and support.