Director of Facilities

Position Title: Director, Facilities
Department: Operations  
Supervisor:Vice President, Operations and Facilities  
Supervises: Facilities, Maintenance Manager and Custodial Manager
Exemption:Exempt
Pay Range: $105k-120k   

Job Summary

The Director of Facilities is responsible for the overall management of the Center’s physical facilities, including maintenance management, building mechanical systems, housekeeping and facility/renovation, capital planning and related projects.   This role will be responsible to enhance and maintain the overall look, feel, cleanliness and continuity of décor throughout the Center’s facilities.

Job Responsibilities

• Understand, support and promote the Mission of the Center

• Responsible for overall facility maintenance for primary location in Boston and multiple properties in Merrimack Valley.  Properties include residential, administrative, and supportive housing program spaces.

• Ability to evaluate infrastructure needs and develop corresponding capital budgets.

• Lead, direct, guide, mentor, and train Facility and Housekeeping personnel

• Provide leadership and oversight for the maintenance and housekeeping teams; promoting a collegial collaborative team culture focused on continuous improvement and customer service

• Oversee all preventative and emergency maintenance of facility and equipment, including HVAC, elevators, life/safety equipment, and other appropriate equipment

• Implement strategies for continuous improvement of Center infrastructure and systems

• Develop and implement policies and procedures related to the building facility systems

• Develop and implement a preventative maintenance plan for all building systems and equipment

• Oversee the management of electronic maintenance software to include work order request, preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy, fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill responsibilities

• Ensure building facility complies with all Federal, State and local laws, including local inspectional codes and regulations

• Work closely with the Director of Operations regarding safety and security issues.

• Work closely with Finance and Property Management on related property items

• Other duties as may be assigned and requested

Qualifications

Required Qualifications

• Bachelor’s degree in relevant industry

• Ten  plus years of experience managing a comprehensive facility or similar experience

• Understanding and experience with building systems including HVAC, Mechanical, Electrical, Sprinklers, Life/Safety

• Five years team management and senior leadership

• Strong communication skills

• Experience with, or strong knowledge of military culture and Veteran population,

Essential Functions

• Strong leadership, managerial and organizational skills.

• Proficiency with all building facility systems

• Strong ability to collaborate with team, other internal programs and departments and external partners, contractors or other officials

• Walk nine flights of stairs and roof top areas.

• Ability to stoop, crawl, use fine-finger manipulation, and perceive depth

• Lift or move 50 pounds

• Be familiar with all power tools and adhere to OSHA safety regulations

• Possess computer skills sufficient for appropriate record keeping and communication