Director of Development and Communications

Key Responsibilities 

Corporate Donations and Sponsorships 

• Execute and grow our corporate partnership program, developing strategies for new, renewed, and increased support annually. 
• Identify new sponsorship and corporate giving opportunities; prepare and submit proposals; and manage follow-up. 
• Coordinate with staff, board members, and community volunteers to cultivate relationships, fulfill sponsorship commitments, and meet revenue targets. 
• Provide timely recognition, stewardship, and reporting that demonstrate the mutual benefit of corporate support. 

Annual Giving and Membership Drives 

• Plan and execute annual giving appeals, including HOH’s participation in ExtraGive. 
• Create compelling appeals, acknowledgments, sponsorship materials, impact reports, and other fundraising communications. 
• Partner with the Director of Programs and Operations to increase membership sales, engagement, and retention. 
• Partner with the Executive Director, board members, colleagues, and consultants to prepare for a future capital and sustainability campaign. 
• As needed, assist in the identification, cultivation, solicitation, and/or stewardship of prospective and current donors through personal meetings, calls, correspondence, and meaningful engagement. 

Special Events 

• Lead the planning and execution of our 40th anniversary event(s) in collaboration with board leadership, staff, and volunteers.  
• Establish and track fundraising event revenue and expense targets. 
• Secure event sponsors and participants and coordinate promotion, logistics, and donor follow-up.  
• Evaluate financial results and relationship-building outcomes to improve future events. 

Communications and Community Engagement 

• Develop and implement an integrated communications strategy that increases awareness of HOH, communicates its nonprofit mission and impact, and supports fundraising and visitation. 
• Collaborate with the Director of Programs and Museum Operations to balance promotional, educational, and philanthropic content across Museum channels. 
• Manage social media, website content, email newsletters, advertising, public relations, and print materials, maintaining a consistent voice and visual identity. 
• Plan and oversee content creation for Instagram, Facebook, LinkedIn, and other relevant platforms. 
• Keep the website and third-party listings accurate, accessible, user-friendly, and aligned with Museum priorities. 
• Develop graphics independently or in collaboration with colleagues and outside designers. 
• Build relationships with media outlets, community organizations, and content partners to reach local families, regional residents, and tourists. 
• Create pathways for visitors, members, volunteers, and community partners to become more deeply involved as advocates and donors. 
• Represent the Museum at community events and meetings. 

Administration, Data, and Collaboration 

• Maintain accurate donor records, activity histories, acknowledgments, and reports. 
• Track fundraising and communications results, interpret data, and adjust strategies and resources accordingly. 
• Follow professional standards for ethical fundraising, donor confidentiality, and responsible stewardship. 
• Provide responsive, thoughtful service to donors, visitors, partners, and colleagues. 

Required Qualifications 

• Three years of relevant experience in fundraising, development, and/or communications, including proactive relationship development and network-building. 
• Demonstrated experience and success meeting revenue, campaign, or project goals. 
• Excellent writing and editing skills, including the ability to develop original proposals, appeals, articles, and engaging public-facing content. 
• Strong interpersonal and verbal communication skills, with the ability to build trust and rapport with people from varied backgrounds. 
• Strong project management skills, including setting priorities, coordinating multiple projects, and meeting deadlines. 
• Comfort using donor databases or content management systems, Microsoft Office, and standard workplace software. 
• Ability to use data to evaluate results and adjust plans. 
• Ability to work independently and collaboratively in a busy, public-facing environment. 
• A commitment to HOH’s mission and to advancing community, sustainability, access, and equity.  

Preferred Qualifications 

• Knowledge of Lancaster County’s philanthropic and business communities. 
• Experience with donor research, cultivation, solicitation, and stewardship. 
• Experience securing corporate gifts and sponsorships. 
• Experience planning fundraising events and managing budgets. 
• Familiarity with website management, email/direct mail marketing, social media analytics, and graphic design tools. 
• Experience implementing marketing or communications strategies and creating content for digital/print platforms. 
• Strong customer service skills, sound judgment, and a growth mindset.