Director of Clinical Outreach

Description

Why Guidelight Health

Guidelight Health, where our vision is to create exceptional intensive outpatient and partial hospitalization programs that set new standards for clinical excellence. Our team of compassionate professionals goes above and beyond to ensure that individuals receive comprehensive and personalized treatment. With a focus on quality, compassion, and evidence-based practices, Guidelight Health is your trusted partner in the journey towards wellness. 

Explore career opportunities with competitive salaries, immersed in a culture that genuinely champions work-life balance.  Join us and experience a workplace that not only values your contributions but also prioritizes your well-being, fostering a supportive environment where you can thrive.  

What We Offer:

• Competitive Compensation Package

• Generous 401k Plan

• Medical 

• Dental 

• Vision 

• Voluntary life for employee, employee + spouse, and employee + children  

• Life, Short-Term Disability, and Long-Term Disability are covered 100% by Guidelight Health!  

• Paid Time Off

• Company Paid Holidays

Summary:

The Director of Clinical Outreach will report to the Vice President, Business Development & Clinical Outreach and will be responsible for leading the outreach efforts in Greater Boston for a fast-growing healthcare startup. You'll be given tremendous responsibility, as your efforts will determine our success in the community. You'll work alongside our operations team to identify referral sources, build relationships with clinical partners and provide resources to patients in need. You'll be the face of Guidelight in your local community and will ensure that patients and providers are aware of Guidelight’s programs and what makes us different.

Join our team where passion isn’t just a buzzword – it's the driving force behind everything we do.  Bring your genuine enthusiasm for the work, and lets create a meaningful impact together.  Your passion is not just welcomed; it’s celebrated here!

WWW.GUIDELIGHTHEALTH.COM

Responsibilities

• Be a valuable source of information for all things related to intermediate levels of care in mental health

• Act as consultant to professionals (managed care organizations, therapists, psychiatrists, schools, health systems and other providers) and families looking to access services 

• Interface with admissions to ensure a seamless patient experience and drive census

• Become knowledgeable of all Guidelight programs

• Utilize a customer relationship management system to manage daily outreach activity

• Participate in weekly team growth meetings

• Create, build, and manage relationships with referral sources across priority markets

• Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and solidify community partnerships

• Design strategies to better support and engage referral partners 

• Deepen relationships with existing partners

• Lead various educational meetings, marketing presentations, and networking events both in person and via conference call

• Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies

• Work closely with internal stakeholders to deliver on census targets
  

Requirements

Qualifications

• Must be based in Greater Boston

• 3+ years of relevant work experience

• Microsoft Office proficiency

• Strong interpersonal and relationship-building skills

• Ability to energize, communicate, and build rapport at all levels of the organization

• Ability to travel locally for meetings with potential clinical partners

• Strong time management skills and the DNA of a goal-oriented self-starter

• Comfort with video conferencing, leading and scheduling meetings and CRM

• Experience presenting to and persuading executives and clinicians