Director of Case Management

DirectorCase Management Atlantis, FL

ScheduleFull-time Days (No Weekends)

JobSummary and Qualifications

The Facility Case Management Director has the overall responsibility for managing andcoordinating department activities. The Director ensures staff compliance withorganizational policies and external regulatory agencies and takes leadershipresponsibility to coordinate the integration of the department's patient careand discharge planning processes with related hospital departments and externalagencies to ensure continuity of care and optimal clinical resourceutilization. The Director has oversight for all aspects of daily hospital casemanagement operations and is accountable for achieving established outcomesthrough actively engaging interdisciplinary teams and external stakeholders.The Director is a registered nurse with responsibility for all operationalaspects of the department. This position requires an executive presence andcandidates must possess excellent communication and presentation skills, provenmotivational capabilities, and a demonstrated accomplishment record ofdelivering results and attaining goals. This position is a subject matterexpert in case management that requires solid leadership, trust building, teambuilding, as well as change management skills to ensure success of thedepartment and case management initiatives. This position requires anindividual who is a self-starter and has the ability to manage multiplepriorities, work with minimal supervision on projects and activities, anddemonstrate tact and diplomacy in situations of conflict and controversy. Thisindividual must be able to adapt quickly to change and coordinate effortsacross multiple stakeholders.

Job Responsibilities:

• Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
• Allocates resources to effectively staff department and meet productivity and quality goals.
• Responsible for oversight of CM core functions and practice.
• Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
• Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
• Assesses and improves the departments performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
• Ensuring compliance with policies and SOP.
• Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
• Performs other duties as assigned.
• Practices and adheres to the Code of Conduct and Mission and Value Statement.

JobQualifications

• Bachelor's degree, required
• Master's degree in Nursing, Health Administration, or Business Administration, preferred
• Either Registered Nurse (RN) licensure, Licensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW), required
• 3+ years experience in overall acute care Hospital Case Management, REQUIRED
• 2+ years experience in case management leadership, preferred