Director of Case Management

Title: Director of Case Management
Location: Mayfield, KY
Relocation: Partial Relocation Assistance Available

Director of Case Management
We are seeking an experienced Director of Case Management to lead and oversee a hospital-based case management department. This leadership role is responsible for developing departmental strategy, ensuring high-quality patient care coordination, maintaining regulatory compliance, and driving operational excellence. The position reports directly to the Chief Financial Officer and offers the opportunity to build and strengthen a growing department.

Key Responsibilities

• Establish and implement departmental goals, policies, and operational standards aligned with organizational objectives.

• Direct daily case management operations, including patient care coordination, service delivery, technology utilization, and resolution of patient or stakeholder concerns.

• Lead staffing initiatives including recruitment, onboarding, performance management, scheduling, employee development, and corrective action when appropriate.

• Develop, monitor, and manage departmental budgets while ensuring responsible use of financial resources.

• Coordinate internal and external audits and maintain compliance with applicable healthcare regulations and accreditation standards.

• Promote a culture of professional growth, accountability, and continuous improvement.

• Incorporate evidence-based practices into departmental workflows and clinical processes.

• Maintain compliance with HIPAA and other healthcare regulatory requirements.

• Collaborate effectively with physicians, nursing leadership, and interdisciplinary teams to improve patient outcomes.

• Perform additional leadership responsibilities as assigned.

Required Qualifications

• Active Registered Nurse (RN) license.

• Case Management experience in an acute healthcare setting.

• ACMA (Accredited Case Manager) certification or the ability to obtain certification within two years of hire.

• Strong understanding of healthcare regulations, compliance standards, and case management best practices.

Preferred Qualifications

• Leadership or management experience within a Case Management department.

• Experience with budgeting, staff development, quality improvement, and departmental operations.

• Demonstrated ability to lead multidisciplinary teams and drive performance improvement initiatives.

Key Skills Required

• Case Management Leadership

• Healthcare Regulatory Compliance (including HIPAA)

• Staff Development and Performance Management

• Budget and Operational Management

• Quality Improvement and Evidence-Based Practice

• Interdisciplinary Communication and Collaboration

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Retirement Plan

• Equity Program

• Paid Time Off

• Work From Home (where applicable)

• Additional employee benefits available