Director, Business Operations

Job Summary

Job Description

The Director, Business Operations will play a key role in planning, coordinating and executing the deployment of AI infrastructure across Comcast facilities. Reporting to the Senior Vice President, Business Operations & Infrastructure, this leader will drive cross-functional project execution, working closely with Comcast's engineering, facilities, IT platform, technology, finance and external partner organizations to ensure successful and timely delivery of data-center capacity.

The Director will establish and manage integrated project plans, coordinate resources and dependencies, track milestones and financial commitments, and identify and resolve issues that could impact deployment schedules. This individual will serve as a central point of coordination across multiple workstreams, helping translate business objectives into executable plans while ensuring clear accountability and communication among stakeholders.

The ideal candidate combines strong program management and organizational skills with financial acumen, sound business judgment and the ability to drive execution across a complex organization. The role requires a hands-on, entrepreneurial approach and comfort working in a rapidly evolving business.

Core Responsibilities

• Lead cross-functional planning and coordination of data-center infrastructure deployments, working with engineering, facilities, IT platform, technology and external partners to develop and execute integrated project plans.
• Establish and maintain project schedules, milestones, deliverables, dependencies and accountability across multiple infrastructure deployment workstreams.
• Coordinate site readiness activities, including power availability, cooling capacity, network connectivity, equipment procurement, infrastructure modifications and operational requirements, working with the technical teams responsible for execution.
• Track project progress, identify potential schedule or resource constraints, facilitate issue resolution and escalate significant risks and decisions to senior leadership.
• Coordinate infrastructure deployment activities with business and customer requirements, ensuring alignment among site readiness, equipment availability, installation schedules and commercial commitments.
• Oversee project budgets, capital expenditures and financial commitments, partnering with Finance and technical teams to monitor costs, evaluate changes and maintain alignment with approved investment plans.
• Support development of business cases, site evaluations, project timelines and capital requirements for existing and potential new infrastructure locations.
• Establish project governance, reporting and communication processes, including regular status reviews, executive updates, risk assessments and decision tracking.
• Coordinate with internal and external partners, including technology vendors, equipment suppliers and service providers, to support timely delivery and resolution of project dependencies.
• Partner with technical and operations teams to coordinate business readiness, commissioning milestones, customer acceptance requirements and transition to ongoing operations.
• Identify opportunities to improve project execution, streamline processes and establish repeatable deployment practices as the business expands to additional locations.

Qualifications

• 10+ years of relevant experience in program management, business operations, infrastructure deployment, technology operations, consulting or related fields.
• Demonstrated experience leading complex, cross-functional projects involving multiple organizations, external partners and interdependent workstreams.
• Strong project and program management capabilities, including schedule development, milestone tracking, risk management, resource coordination and executive reporting.
• Experience managing project budgets, capital expenditures and financial performance, with strong analytical and problem-solving skills.
• Proven ability to influence and drive accountability across teams without direct reporting relationships.
• Excellent communication, organizational and leadership skills, including the ability to present project status, risks and recommendations to senior executives.
• Experience in data centers, artificial intelligence, telecommunications, cloud infrastructure, technology deployments or other capital-intensive environments preferred.
• Ability to operate effectively in a fast-paced, entrepreneurial environment with evolving priorities and organizational structures.

Education

Bachelor's degree in Business, Finance, Engineering, Information Technology or a related discipline, or equivalent professional experience. MBA, PMP certification or other relevant advanced credentials preferred.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit thebenefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience