Social Media Supervisor, Platform

Digital Media Management

🇺🇸 United States

Remote

Staff / Principal

18 hours ago

$80,000 – $90,000 / year

Health insurance
Unlimited time off
Pension

18 hours ago

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Please note that DMM will only contact you using email addresses that end in .com. We have been made aware that someone may be using aliases such as careers@digitalmediamanagement.us to contact individuals as part of an apparent scam. Those individuals are not affiliated with DMM, so we do not recommend interacting with that email alias, or any others that do not end in .com should you receive email correspondence that claims to be from us. If you have any questions or concerns, please do not hesitate to contact us at careers@digitalmediamanagement.com.
Digital Media Management (DMM), a Keywords Studios company, is a leading full-service digital agency, content studio and incubator specializing in social-first, “always-entertaining” marketing. DMM works with movie studios, television networks, streaming services and consumer brands to create groundbreaking social media campaigns via fan activations, innovative content creation, results-driven paid media planning, and strategic influencer-brand partnerships.

We are currently looking for aSocial Media Supervisorto join our team, where you’ll help lead social strategy for a major global video game property.

The Supervisor will manage a team of Social Media Managers while serving as a key strategic partner to the client. This person will help shape the brand’s social presence, voice, content strategy, and community approach, translating larger marketing and business priorities into work that feels native to gaming audiences and culture.

We’re looking for someone with extensive experience leading social media strategies and teams, managing client relationships, and developing distinctive brand voices.A strong affinity for video games and gaming culture is essential, with previous experience working on gaming, entertainment, or fandom-driven brands strongly preferred.Successful candidates should have 4-5 years of experience in social media, preferably within an agency environment.

Your Impact

Lead and communicate client social media strategy, brand voice and tone, content strategy, and community management
Build meaningful relationships with day-to-day clients, partnering with them to understand business objectives, marketing priorities, audiences, and expectations
Manage and mentor a team of Social Media Managers, providing strategic guidance and ensuring the team is set up for success
Help translate broader campaign moments, announcements, creative assets, and marketing beats into compelling social-first storytelling
Provide quality assurance across social content calendars, copy, publishing, and community management
Lead and optimize the day-to-day operations of the account, including timelines, approvals, deliverables, and cross-functional workflows
Partner closely with creative, strategy, talent, and community teams to develop ideas that feel authentic to gaming audiences
Manage the scope to ensure that we are fulfilling our obligations to the client
Identify proactive opportunities to build fandom, encourage conversation, and deepen audience engagement between major campaign moments
Stay closely connected to gaming culture, platform behaviors, emerging formats, industry conversations, and the ways gaming communities interact online
Help the team navigate fan feedback and community sentiment with an understanding of the nuance, passion, and expectations that come with established entertainment and gaming properties

Your Experience

4–5 years of experience in social media, preferably within an agency environment
A strong personal affinity for gaming and gaming culture is required
Previous professional experience working with gaming, entertainment, or other highly engaged fandom communities is strongly preferred
A general understanding of the gaming marketing ecosystem, including major announcements, trailers, launch campaigns, creators, community engagement, and ongoing social storytelling
Familiarity with AAA gaming and the console/PC landscape, with particular interest in action, shooter, or narrative-driven titles a plus
Strong understanding of how gaming audiences behave across platforms including TikTok, Instagram, YouTube, X, Reddit, Discord, and other community-driven spaces
Experience supporting brands or properties with passionate existing fanbases, with an understanding of how to engage established communities while welcoming new audiences
Ability to develop and maintain timelines, assets, approvals, and the many moving parts of an integrated campaign
Ability to manage multiple projects and tight deadlines in a fast-paced environment
Experience leading cross-functional campaigns and projects
Experience leading and mentoring social media managers
Strong client communication and relationship-management skills
Ability to collaborate and work as part of an integrated team

Your Availability

M-F: 9am-5pmPST

The salary range for this role is $70,304 - $72,500 per year and is based on experience, responsibilities of the position, subject matter expertise and is location specific. We also know how important benefits are to your overall compensation package and take them seriously. Work/life balance, health insurance, DEI and training are all an important part of the DMM DNA. (Benefits are dependent on eligibility.) Benefits:

DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs
Employer paid life insurance
A tax-advantaged health savings account (HSA)
A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested
Paid family leave

Work/Life Balance:

Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days
DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays

DEI:

DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace
ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences
Generous donation match to non-profits of interest to our employees

Training:

Extensive onboarding that includes working with multiple departments to learn the DMM way
Frequent trainings on the latest tools and trends and how to optimize them for our clients

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn.
Applicants must reside in the United States and be authorized to work in the U.S. This position is limited toU.S.-based employees for payroll and compliance reasons and is not eligible for international remote work.
Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.

Social Media Supervisor, Platform · Digital Media Management

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