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IL

Digital Product Manager - Payments and Transfers

ICONMA, LLC
  • 🇺🇸 United States
  • On-site
  • Manager or above
  • 1 month ago
  • $80.37 – $85.37 / hour
  • Agile
  • Regulatory Compliance
  • Scrum
  • ACH
  • RTP
  • Risk Management
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Our Client, a Commercial  Banking company, is looking for a Product Manager – Payments & Transfers for their Raleigh, NC/Atlanta GA/ Charlotte NC location.
 
Responsibilities:
  • Develop and execute product strategy, vision, and multi-year roadmaps for digital products or platforms, balancing client needs, business objectives, technical feasibility, regulatory requirements, and operational considerations.
  • Lead product discovery activities by gathering, analyzing, and translating client feedback, market research, competitive insights, operational pain points, and business requirements into actionable product initiatives.
  • Own and prioritize the product backlog, including writing user stories, defining acceptance criteria, managing dependencies, and sequencing work across multiple Agile teams to maximize business value.
  • Partner with technology, UX, operations, risk, legal, compliance, audit, and business stakeholders to define detailed product requirements and ensure successful delivery of product enhancements and strategic initiatives.
  • Serve as Product Manager throughout the Agile development lifecycle, participating in sprint planning, backlog refinement, user acceptance testing, release planning, and production readiness activities.
  • Lead cross-functional teams through complex product implementations, system integrations, platform modernizations, and client-facing feature releases while managing scope, timeline, and delivery risks.
  • Identify, assess, and mitigate product, operational, regulatory, compliance, and audit risks; ensure products operate within established controls, governance standards, and enterprise policies.
  • Analyze product performance using client adoption, transaction volume, revenue, operational efficiency, defect, and satisfaction metrics to identify opportunities for continuous improvement and business growth.
  • Drive modernization initiatives by evaluating emerging technologies, industry trends, digital capabilities, and automation opportunities to improve client experiences and operational effectiveness.
  • Advocate for client needs by partnering with internal and external stakeholders to improve user journeys, eliminate friction points, and enhance overall product usability and satisfaction.
  • Develop business cases, product presentations, status reporting, and executive communications to support investment decisions, prioritization discussions, and leadership reviews.
  • Measure and communicate realized business value, including client adoption, operational efficiencies, risk reduction, revenue growth, cost savings, and strategic outcomes resulting from product investments."                      
 
Requirements:
  • Product Management, Product Owner or related experience delivering digital products, platforms, or client-facing technology solutions.
  • Demonstrated experience managing product roadmaps, strategic priorities, and backlogs within Agile or Scrum delivery environments.
  • Experience writing detailed Features, user stories, acceptance criteria, process flows
  • Proven ability to lead cross-functional initiatives involving technology, operations, business stakeholders, risk, legal, compliance, and audit partners.
  • Experience managing products within highly regulated industries such as banking, financial services, payments, healthcare, insurance, or other regulated environments.
  • Strong understanding of Agile methodologies, software development lifecycles, release management, and product delivery best practices.
  • Experience analyzing product performance metrics, client feedback, operational data, and business outcomes to guide prioritization and investment decisions.
  • Demonstrated ability to influence stakeholders and drive consensus across multiple teams without direct management authority.
  • Strong communication and presentation skills with experience preparing materials and delivering updates to senior leadership and executive audiences.
  • Proven track record leading product enhancements, digital transformation efforts, modernization initiatives, or large-scale platform implementations.
  • Plus/Nice to Have Skills/Prior Experiences:
  • Experience supporting money movement products such as ACH, Wires, RTP, Fed Now, Bill Pay, Zelle, Internal Transfers, External Transfers, or related payment solutions.
  • Familiarity with banking regulations, risk management practices, audit requirements, and payment operations.
  • Experience with digital banking platforms, client onboarding, payment modernization, or real-time payment capabilities.     
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Digital Product Manager - Payments and Transfers · ICONMA, LLC

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