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IL

Digital Product Content Specialist

ICONMA, LLC
  • 🇺🇸 United States
  • On-site
  • 16 hours ago
  • $77.65 – $82.65 / hour
  • Excel
  • PowerPoint
  • Agile
  • Kanban
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Our Client, a Commercial Banking company, is looking for a Digital Product Content Specialist for their Charlotte, NC location.
 
Responsibilities:
  • Integrate Deposit Product Rate Engine (DPRE) information into client for Consumer and Small Business banking products.
  • Work with Consumer Deposits and Small Business Deposits Digital Strategy teammates on business and technology requirements.
  • Connect with execution partners including product owner, development, authoring, content and design.
  • Support the migration and integration of DPRE-managed rates and product information into client.
  • Validate rate accuracy, product details, disclosures, and associated metadata before publication.
  • Coordinate content, rate, product feature, and disclosures updates to Consumer and Small Business deposit product pages.
  • Monitor rate changes and ensure updates are displayed accurately and within established SLAs.
  • Conduct quality assurance reviews of rate displays across desktop, mobile, and responsive experiences.
  • Document business rules, publishing processes, and governance requirements related to DPRE integration
  • Execute functional and content QA testing for rate and product information deployments.
  • Maintain project status reports, implementation plans, and operational documentation.
 
Requirements:
  • 5+ years of experience supporting digital product, website content management, digital operations, or project coordination initiatives.
  • Strong attention to detail and ability to manage large volumes of content and data accurately.
  • Experience coordinating across multiple stakeholders and managing competing priorities.
  • Excellent written and verbal communication skills.
  • Strong proficiency with Microsoft Office Suite, including Excel, PowerPoint, Teams, and SharePoint.
  • Experience conducting QA testing and validating website content.                     
  • Plus/Nice to Have Skills/Prior Experiences:
  • Financial services, banking, or fintech experience.
  • Experience supporting deposit products, rates, disclosures, or digital banking experiences.
  • Familiarity with rate management systems, product information management systems, or API-driven content integrations.
  • Experience with Agile delivery methodologies and kanban.
  • Understanding of regulatory and compliance considerations for digital banking content.  
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Digital Product Content Specialist · ICONMA, LLC

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