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Digital Product Analyst

SLG Millennium Group LLC
🇺🇸 United States
On-site
Staff / Principal
2 months ago
  • Agile
  • Jira
  • Confluence
  • Tableau
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Digital Product Analyst (Customer Experience)
 
Overview
We are seeking a Lead Business Analyst to support high-priority digital initiatives focused on customer-facing experiences and product growth. This role will operate within a fast-paced, Agile environment and partner across Digital, Product, Technology, and Operations teams to drive new product launches and digital engagement.
This position requires a highly independent, self-driven individual who can navigate ambiguity, translate business needs into actionable user stories, and drive initiatives from concept to execution.
 
Key Responsibilities
  • Translate stakeholder discussions and meeting notes into clear user stories, requirements, and acceptance criteria
  • Manage and maintain JIRA backlogs and documentation within Confluence
  • Support Agile ceremonies including PI planning, sprint planning, backlog grooming, and demos
  • Analyze digital performance metrics and build dashboards (e.g., Tableau)
  • Partner with stakeholders to drive alignment and execution of digital initiatives
  • Support development of storytelling materials and presentations for leadership teams
  • Independently drive workstreams from initial concept through delivery
 
Required Qualifications
  • Strong experience supporting customer-facing digital products (e.g., mobile apps, digital storefronts, customer acquisition platforms)
  • Hands-on experience with Agile methodologies and ceremonies
  • Working knowledge of: JIRA, Confluence, Tableau
  • Proven ability to translate ambiguous or high-level discussions into structured requirements and user stories
  • Strong communication and stakeholder engagement skills
 
Preferred Qualifications
  • Experience in banking, financial services, or other highly regulated environments
  • Background supporting mobile-first or digital product initiatives
  • Prior experience as a Product Owner or Agile Product Owner
  • Experience supporting digital product launches or greenfield initiatives
 

Digital Product Analyst · SLG Millennium Group LLC

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