TC
DevOps, ServiceNow Database Developer
TechDigital Corporation
- 🌏 Worldwide
- Hybrid
- 1 day ago
- ServiceNow
- Devops
- Data Architecture
- SOAP
- ETL
- CI/CD
- MySQL
- PostgreSQL
- SQL
- Certified System Administrator
- SSIS
- Azure Data Factory
- Boomi
- IntegrationHub
- Power BI
- Tableau
1 day ago
• ServiceNow platform
• Integration
• SQL Server
DevOps – ServiceNow Database Developer
Position Summary
- The ServiceNow Database Developer is responsible for the design, development, and maintenance of data models, data integrations, and database-layer components within the ServiceNow platform.
- Working within a DevOps model, this role combines deep ServiceNow data architecture expertise with broader database engineering skills to ensure data integrity, performance, and seamless data flows across enterprise systems.
- Design and manage ServiceNow table structures, including custom tables, table extensions, dictionary entries, relationships, and database views.
- Develop and maintain data import/export pipelines using ServiceNow Import Sets, Transform Maps, and Data Sources.
- Build and optimize complex queries using GlideRecord, GlideAggregate, and encoded query syntax; identify and resolve performance bottlenecks in database operations.
- Design and implement data migration strategies for platform upgrades, instance consolidations, or system onboarding initiatives.
- Develop and maintain integrations that move data between ServiceNow and external systems (relational databases, data warehouses, REST/SOAP endpoints, ETL pipelines).
- Collaborate with the ServiceNow Developer and Administrator to ensure data model changes align with application architecture and platform best practices.
- Partner with reporting and analytics teams to design performant data foundations for dashboards and Performance Analytics indicators.
- Implement data governance standards: field-level security, data classification, audit fields, and retention policies within ServiceNow.
- Contribute to CI/CD pipelines by managing database-layer changes through Update Sets or source control and ensuring schema changes are tested and documented.
- Provide expertise in relational database concepts (SQL Server, MySQL, PostgreSQL) as they relate to ServiceNow's underlying architecture.
- Perform data audits, cleansing activities, and deduplication efforts to maintain high data quality.
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- 3+ years of ServiceNow platform experience with a focus on data architecture, import/transform, and GlideRecord scripting.
- Proficiency in SQL and experience with relational database systems (SQL Server, MySQL,or PostgreSQL).
- Strong understanding of ServiceNow's CMDB structure, CI relationships, and data model.
- Experience with REST/SOAP API data integration patterns.
- Familiarity with DevOps practices: version control, CI/CD, and structured release management.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist– CMDB (CIS-CMDB).
- Experience with ETL tools or data integration platforms (SSIS, Azure Data Factory, Boomi).
- Knowledge of ServiceNow IntegrationHub and MID Server configuration.
- Familiarity with data warehousing concepts and reporting platforms (Power BI, Tableau).
- Experience supporting CMDB Discovery and Service Mapping.
- Competencies
- Deep analytical thinking with a data-integrity-first approach.
- Strong problem-solving skills for complex data transformation and mapping challenges.
- Detail-oriented with rigorous documentation habits.
- Effective collaborator across development, QA, and business stakeholder teams.
- Ability to communicate data design decisions clearly to both technical and non-technicalaudiences.
- This role may require participation in off-hours data migration activities and platform upgrade data validation efforts.
DevOps, ServiceNow Database Developer · TechDigital Corporation