Developer (Services), Staff

About: Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge.In this role,you’llplay a pivotal role in collaborating betweenour training team and the Product Technology Grouptosupport thebuilding andmaintaining of sandbox environments toaccompanyour virtual instructor-led training experience across multiple products and ensure a delightfulclient experience. You should be a highly organized and detail-oriented individual with a proven ability to creatively solve problems and simultaneously manage multiple tasks.   

What you will be doing:

• Collaborate with internal teams to define requirements and buildandmaintainvirtual training sandbox environments using technologies like .NET Core, C#, Angular, TypeScript, JavaScript, SQL, Azure, and REST APIs. 

• Develop andmaintain database and lab environments to support training needs, ensuring system health, reliability, and security. 

• Troubleshoot and resolve environment-related issues, including customer support escalations. 

• Track and document environment access, procedures, and configurations across Blackbaud softwaretrainingsolutions. 

• Coordinate with Curriculum Leads, Delivery Leads, Operations, IT, and external experts to meetinstall and environment requirements. 

• Contribute to CI/CD pipelines and cloud-based deployments (Azure DevOps, Azure PaaS). 

• Maintainintegrations between core systems (e.g., Docebo Learn, Workday, Blackbaud Engineering System). 

• Administer API documentation libraries using Swagger/OpenAPI (Swashbuckle). 

• Participate in Agile Scrum ceremonies to groom, plan, and deliver work;identify and resolve defects and technical debt. 

• Improve environmentquality through standards, testing, monitoring, and proactive alerting. 

• Follow standard operating procedures andmaintain process documentation. 

• Collaborate with senior developers and cross-functional teams to meet project goals. 

What we will want you to have:  

• BS in Computer Science or related field. 

• 1–2 years of professional experience in software development. 

• Familiarity with SQL, Microsoft Azure, PowerShell, C#, REST APIs, and web technologies. 

• Understanding of Agile methodologies (Scrum, sprint planning, grooming). 

• Strong attention to detail and ability to work independently. 

• Excellent organizational and communication skills. 

• Basic understanding of relational databases and integration practices. 

• Experience deploying code via CI/CD pipelines is a plus. 

• Exposure to Azure PaaS services and cloud environments preferred. 

• Experience working with international engineering teams. 

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by ourIntelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.