Developer II - Enterprise Solutions

Tasks/Activities to be performed in the OHEP

oMonitor end-to-end data pipelines, job executions across python, EPM Cloud, EPM Automate to ensure seamless data flow.

oProactively track data load status (Success / Failed / Running / Delayed), ensure proper communication and resolution for failures or performance bottlenecks.

oPerform required maintenance activities within the established time frames across EPM Cloud, its related processes, LINUX servers, databases and file shares.

oManage and implement change requests within EPM Cloud (EPBCS / TRCS) applications, ensuring comprehensive documentation.

oAssist with ad-hoc request from Clients

oPerform root cause analysis (RCA) for recurring failures and critical incidents

oSupport various Upgrade Activities in the system and perform required tests post upgrade.

oEnsure timely ticket assignment, prioritization and end-to-end ownership tracking

oAdhere to Incident SLA timelines for response and resolution

oCoordinate with Oracle, SAP BW and Infrastructure teams for analysis and resolution of cross platform issues if required

oProvide regular updates to stakeholders and end users

oEnsure proper communication, validation and documentation before ticket closure

oMaintain documentation of issues, fixes, and known error patterns

oAdherence to KPI as per the definition from BGSW and follow the process as per BGSW Guidelines

2. Knowledge, Skill & Abilities:

oProven analytical skills with information systems

oExcellent communication and collaboration

oKnowledge of information security

oExperience working across disciplines, groups and teams

3. Skills:

Technical:

oOracle EPM Cloud (EPBCS / TRCS)

oOracle Database (PL/SQL)

oPython

oLINUX

oShell scripting

Process:

oSupport process & Maintenance best practices

Domain:

oOracle EPM Cloud