Desktop Support Field Services

Job Title:Field Services / Desktop Support Engineer

Location:Onsite – Tahoe Vista, CA

Tax Term (W2, C2C):W2

Job Type (Permanent/Contract):Contract

Duration:Long-Term Contract

Job Description:

We are seeking a Field Services/Desktop Support Engineer with hands-on experience in desktop support, endpoint management, and desktop patching. The ideal candidate will provide onsite technical support, manage endpoint devices, deploy software and patches, and ensure a secure and reliable desktop environment.

Role and Responsibilities:

• Provide advanced desktop and end-user support.
• Troubleshoot hardware, software, and operating system issues.
• Deploy desktop images, software packages, and patches.
• Administer endpoint management platforms.
• Monitor desktop health and resolve recurring issues.
• Support asset management and workstation lifecycle activities.
• Apply endpoint security controls and compliance standards.
• Collaborate with Service Desk, Network, and Application teams.
• Document technical procedures and knowledge articles.

Required Skills:

• Desktop Support
• Endpoint Management (SCCM, Intune, MECM, or similar)
• Desktop Patching
• Windows 10/11 Administration
• Active Directory
• Hardware & Software Troubleshooting
• Asset Management
• Endpoint Security
• Ticketing tools (ServiceNow/Jira)

Qualifications:

• 3+ years of Desktop Support/Field Services experience.
• Experience with enterprise endpoint management tools.
• Strong troubleshooting and customer support skills.
• Excellent communication and documentation abilities.