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IS

Desktop Support Engineer (On site Only)

inSync Staffing Inc.
Location not stated
On-site
Staff / Principal
8 months ago
  • IBC
  • Excel
  • MS Office
8 months ago
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Hello
Hope you are doing well!

We have urgent requirement for FIFA as Desktop Support Engineer, if you are interested than please send your resume with your expected pay, or you can call me directly on
My Contact Details: (332)- 237-7666 / Email:manishv@fusionsolutionsinc.com

Title : Senior Field Service Engineer
Pay rate: $39/hr = with $17/hr w2 plus $22/hr pdm – Total $39

Location & Project Start dates: (you can choose any location)
City Venue Start Date End Date Country
IBC (Dallas) IBC (Dallas) 23-Mar-26 26-Jul-26 US
IBC (Dallas) IBC (Dallas) 26-May-26 26-Jul-26 US
Vancouver BC Place 25-Apr-26 12-Jul-26 Canada
Seattle Lumen Field 28-Apr-26 11-Jul-26 US
San Francisco Levi's Stadium 24-Apr-26 6-Jul-26 US
LA SoFi Stadium 23-Apr-26 15-Jul-26 US
Guadalajara Estadio Akron 22-Apr-26 1-Jul-26 Mexico
Mexico City Estadio Azteca 22-Apr-26 10-Jul-26 Mexico
Monterrey Estadio Monterrey/BBVA 25-Apr-26 4-Jul-26 Mexico
Houston NRG Stadium 25-Apr-26 9-Jul-26 US
Dallas AT&T Stadium 25-Apr-26 19-Jul-26 US
Kansas City Arrowhead Stadium 27-Apr-26 16-Jul-26 US
Atlanta Mercedes-Benz Stadium 26-Apr-26 20-Jul-26 US
Miami Hard Rock Stadium 26-Apr-26 23-Jul-26 US
Toronto BMO Field 23-Apr-26 7-Jul-26 Canada
Boston Gillette Stadium 24-Apr-26 14-Jul-26 US
Philadelphia Lincoln Financial Field 25-Apr-26 9-Jul-26 US
New York MetLife Stadium 24-Apr-26 24-Jul-26 US


Certification: Network+ and CompTIA+ certification required

Description:
We are actively hiring for the role of Lead field service engineer with experience in deskside and AV support for a 20-week period starting in March through July. The position requires working at FIFA client’s site on a full-time basis to complete technical activities that is customary for technical teams working in a corporate office environment. The technician will have the technical knowledge, leadership skills and work ethic to be a valued team leader overseeing other technicians onsite. General responsibilities include the installation, configuration, assessment of, upgrading, troubleshooting, and maintaining desktop and laptops while being reliable, on-time, has a customer service orientation, and team player. Tasks may include but are not limited to:
  • Contribute to the development and implementation of effective and efficient processes.
  • Exhibit exceptional characteristics such as strong communication skills, full understanding of internal policies, time management, dependability, and client focus.
  • Track issues, develop, manage, and report on key metrics.
  • Resolve service requests and incidents assigned to the infrastructure support queue
  • Provide vendor escort and support for hardware or other maintenance issues
  • Asset management
  • Deploy and manage infrastructure management appliances/tools
  • Maintain cleanliness, organization, physical appearance, including cable management, of Desktops, printers, and IDC / ICF rooms
  • Provide Layer 1 troubleshooting as needed
  • RMA / Warranty processing and management, including the gathering and shipping / receiving of parts
  • Procurement assistance with providing scope of work to determine materials needed for job.
  • Create a positive experience and relationship with all customers through strong communication and outstanding customer service
  • Drive for company business as needed
  • Assist Local IT End User support

Requirements:
  • At least 4 years of desktop specific or similar experience performing hands-on buildout or day-to-day IMAC (rack and stack) work
  • Ability to work in a fast paced, hands-on environment.
  • Excellent interpersonal, communication (both written and verbal), organizational, presentation and collaboration skills are essential
  • Able to manage and prioritize multiple customer escalations at once.
  • Ability to make decisions and work with minimal direction.
  • Intermediate experience deploying and configuring compute, storage and network solutions,
  • Understanding of network and cabling infrastructure.
  • Very strong attention to detail
  • Excellent communication skills for leading people, interacting with others in various roles, and organizing and presenting information simply and coherently
  • Able to multi task
  • Able to work with limited supervision
  • Ability to travel to client site
  • Business experience using MS Excel, MS Office and standard business software
  • Strong personal sense of responsibility and accountability.
  • Comfortable with conflict resolution.
  • Must have valid driver’s license and clean driving record
  • Successful completion of drug and background screening tests



Thanks


Manish Verma
Technical Recruiter
5000 Legacy Dr.| Suite 220 | Plano, TX 5024
m: (332) - 237-7666
e:manishv@fusionsolutionsinc.com
w:www.fusionsolutionsinc.com
Fusion Solutions |Fusion Social Media Company Group |My inkedin|Careers |MagicUSA


Desktop Support Engineer (On site Only) · inSync Staffing Inc.

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