JT
Desktop Platform and Experience Engineer
Javen Technologies
🇺🇸 United States
On-site
2 weeks ago
- Microsoft Intune
- Windows
- PowerShell
- Active Directory
- Ansible
- UiPath
2 weeks ago
Duration: 12+ Months with possible extension
Location: Chicago, IL – Hybrid - twice per month.
Job Description: Ideally this candidate can be on site in Chicago twice per month.
Primary Responsibilities
Application Packaging
- Package and publish applications using FlexApp.
- Conduct application compatibility testing.
- Troubleshoot deployment failures.
- Maintain package lifecycle documentation.
- Manage application onboarding requests.
Endpoint Engineering
- Administer Microsoft Intune.
- Support Autopilot provisioning.
- Manage device configuration policies.
- Maintain compliance and reporting standards.
- Improve endpoint management automation.
Windows Image Management
- Assist with gold image development.
- Participate in image testing and validation.
- Maintain application baselines.
- Support Windows 11 deployment efforts.
Operational Excellence
- Reduce recurring incident volume.
- Develop monitoring and reporting improvements.
- Document support procedures.
- Create knowledge articles.
- Identify opportunities for automation.
Support Transition
- Partner with the Service Desk.
- Develop tiered support processes.
- Create troubleshooting documentation.
- Expand first-contact resolution capabilities.
Required Skills
- Strong Microsoft Intune
- Windows 10/11 Administration
- Application Packaging
- FlexApp
- PowerShell
- Endpoint Troubleshooting
Working Knowledge
- Azure Virtual Desktop
- Nerdio
- Autopilot
- Active Directory
- Entra ID
- Microsoft 365
Preferred Skills:
- Chocolatey
- Ansible
- UIPath Testing
Desktop Platform and Experience Engineer · Javen Technologies