Deployment Specialist (Contract)

About Lance

AI Agents That Run Hotel Operations.

Tech

Built on advanced Computer Use Agent technology, Lance agents can navigate your existing hotel software, make real-time decisions, and handle complex multi-step tasks.

The role

On-site at hotels across the US (NYC, Florida, DC, LA and beyond) · Contract · All travel includedABOUT LANCELance (YC W26) runs hotel operations with AI agents, from the front desk to back-of-house and sales. We operate for 50+ hotels across Marriott, Hilton and Hyatt brands, and we're growing fast.THE ROLEDeployment Specialists are the face of Lance on property. This is customer success and business operations combined with hands-on deployment. You'll fly across the US with a partner, stay at Lance-contracted hotels, and own each hotel's setup and success on Lance.WHAT YOU'LL DO\- Build real relationships with each hotel's leadership and staff\- Plan the implementation strategy for every property you take on\- Train the whole hotel team on Lance, sometimes 100+ employees per hotel\- Own setup and go-live, then make sure the hotel succeeds on Lance long term\- Bring feedback from the field back to the team and help sharpen our playbookWHAT WE'RE LOOKING FOR\- Hospitality, customer success or operations experience (recent hospitality grads welcome)\- Confident leading a room and training large groups\- Organized, reliable and calm when plans change on-site\- Comfortable with technology and quick to learn new software\- Excited to travel often; US work authorization\- Bonus points: multilingual, or experience in customer success or hospitalityCOMPENSATIONCompetitive compensation, plus a daily food stipend. All travel and lodging are covered: flights and hotel stays at Lance-contracted hotels.Apply here: https://jobs.ashbyhq.com/Lance/78b3572b-7e3a-4bce-b933-85da8458e916