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Delivery Manager – Banking & Financial Services

ApTask
  • πŸ‡¨πŸ‡¦ Canada
  • On-site
  • Manager or above
  • 1 day ago
  • Risk Management
  • AI
  • AI/ML
  • Agile
  • Scrum
  • Devops
  • AWS
  • Azure
  • GCP
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Delivery Manager – Banking & Financial Services
Location: Mississauga, Ontario
Industry: Banking & Financial Services
Employment Type: Full-Time
About the Role
We are looking for an experienced Delivery Manager to lead the successful delivery of technology programs and client engagements within the Banking & Financial Services domain. The role will be responsible for managing end-to-end delivery, client relationships, delivery teams, financial performance, and operational governance.
The ideal candidate will bring strong experience working with large banking or financial services organizations, combined with a track record of managing complex technology programs and distributed teams in an IT services or consulting environment.
Key Responsibilities
  • Own end-to-end delivery of technology programs and client engagements, ensuring delivery against scope, timelines, quality, and financial objectives.
  • Serve as a senior point of contact for clients, building trusted relationships with business and technology stakeholders.
  • Lead and manage large, cross-functional and geographically distributed teams across multiple workstreams.
  • Establish delivery governance, operating cadence, KPIs, status reporting, risk management, and escalation processes.
  • Partner with client stakeholders to understand business priorities and translate them into effective technology delivery plans.
  • Proactively identify and manage risks, dependencies, issues, and delivery challenges.
  • Drive continuous improvement across delivery processes, productivity, quality, and client satisfaction.
  • Manage program financials, including revenue, margins, budgets, forecasts, resource utilization, and delivery profitability.
  • Partner with Account Management, Sales, Architecture, Engineering, and Practice teams to support account growth and identify opportunities within existing engagements.
  • Support resource planning, hiring, team development, performance management, and succession planning.
  • Ensure adherence to organizational delivery standards, security requirements, and client governance processes.
  • Provide executive-level reporting and communication to both internal leadership and client stakeholders.
  • Drive adoption of modern engineering, cloud, data, and AI capabilities where relevant to client transformation initiatives.
Required Qualifications
  • 10+ years of experience in technology delivery, program management, or consulting, with significant experience in an IT services organization.
  • Strong Banking & Financial Services domain experience, preferably with large banks or financial institutions.
  • Proven experience managing complex, multi-year technology programs and large delivery teams.
  • Experience managing P&L / financial performance, including revenue, margin, budgeting, forecasting, and utilization.
  • Strong client-facing experience with the ability to engage effectively with senior business and technology stakeholders.
  • Demonstrated experience in delivery governance, risk management, issue resolution, and executive reporting.
  • Strong understanding of software development and modern technology delivery practices.
  • Experience working with distributed teams across North America and offshore/global delivery locations.
  • Excellent communication, stakeholder management, leadership, and problem-solving skills.
  • Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline; advanced degree is a plus.
Preferred Experience
  • Experience delivering transformation programs across areas such as Digital Banking, Payments, Lending, Wealth Management, Risk, Regulatory Technology, Data & Analytics, Cloud, or AI/ML.
  • Experience working in an Agile / Scrum / DevOps environment.
  • Exposure to cloud platforms such as AWS, Azure, or GCP.
  • Experience with large-scale modernization or digital transformation initiatives.
  • Strong understanding of regulatory, risk, security, and compliance considerations within financial services.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team atcompliance@aptask.com.

Applicant Consent:
By submitting your application, you agree to ApTask's (www.aptask.com)Terms of Use andPrivacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply.

Delivery Manager – Banking & Financial Services Β· ApTask

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