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VARITE INDIA PRIVATE LIMITED
🇮🇳 India
On-site
11 months ago
- Encompass
11 months ago
Not enough detail in this posting to match
About The Client:
The Client is an American-owned company based in the US with offices in India and the Philippines. A tech-forward outsourcing company specializing in supporting the US mortgage, insurance, and banking industries.
About The Job:
- The associate engaged in reconciliation is responsible for supporting various functions, including account balance management, payment services, and addressing balance-related inquiries and analyses concerning mortgage loans.
- Key responsibilities encompass a comprehensive examination of customer queries regarding balance and claims to offer suitable assistance to other internal departments to ensure accurate responses to customer inquiries.
- Prompt completion and assessment of payment histories to ensure the adherence to all RESPA and state regulations.
- The processor is tasked with managing the daily operations of loans that are received in the queues.
- This role involves documenting all transactions, reconciling accounts, and maintaining comprehensive records of all financial activities. It is essential to ensure that all relevant systems are updated in a timely manner.
- Processing loans in accordance with the requests or tasks queued, ensuring completion within the designated timeframe.
- Adhere to established standard operating procedures to execute tasks with precision and achieve accuracy on the first attempt.
- Capture required data points pertinent to transaction processing to facilitate report generation and performance assessment.
- Commit to a 9-hour work schedule to consistently meet daily SLA and KPI objectives.
- Engage actively during training sessions to clarify any uncertainties, while providing support to colleagues and contributing to the achievement of team objectives.
- Compare financial records from different sources to identify discrepancies
- Investigate the causes of the discrepancies
- Take action to resolve any outstanding issues that cause discrepancies
- Communicate with other departments to resolve discrepancies and ensure accuracy
- Develop and implement tools to streamline reconciliation processes
- Provide support to other departments on reconciliation-related issues
- Maintain accurate documentation and records of all reconciliation activities
- Ensure compliance with all relevant regulations and policies
- Experience: 2 to 5 yrs.
- Excellent communication and interpersonal abilities
- A minimum of two years of experience in mortgage servicing operations is required or at least 2 years of experience in a reconciliation-focused role
- Proficient in evaluating cash management, payment services, and resolving inquiries related to payoffs.
- Demonstrates a strong attention to detail.
- Capable of responding swiftly, engaging in critical thinking, and collaborating effectively within a dynamic team in a fast-paced setting.
- Willingness to work night shifts and in an office environment.
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks and priorities simultaneously
- Attention to detail and accuracy
How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
Default Compliance · VARITE INDIA PRIVATE LIMITED