Dyson Retail Expert, Full Time, Permanent

GET TO KNOW US
Bring Technology to Life
At Dyson, we're not just selling products, we're pioneering technologies that solve real-world problems. From revolutionary vacuum cleaners and hair care to air purification and future innovations, everything we create starts with a problem worth solving.

As a Dyson Retail Expert, you'll be at the heart of our customer experience. You'll inspire, demonstrate, educate and create memorable moments that turn curiosity into excitement.
If you love technology, enjoy connecting with people, and thrive in a fast-paced retail environment, we'd love to hear from you.

KNOW THE ROLE
This is more than a retail role. As a Dyson Retail Expert, you'll be the face of one of the world's most innovative technology companies. You'll bring our products to life through engaging demonstrations, expert knowledge, and exceptional customer experiences.

Every customer interaction is an opportunity to showcase Dyson innovation and help people discover technology that genuinely improves everyday life.

You'll work in a collaborative and energetic team environment where your passion, confidence, and enthusiasm can make a real impact.

What You'll Be Doing
Become a Dyson Technology Expert
•    Develop an in-depth understanding of Dyson technology and innovation.
•    Confidently explain product features, benefits, and performance in a clear and engaging way.
•    Stay up to date on new product launches and technology advancements.
Create Exceptional Customer Experiences
•    Welcome customers warmly and deliver personalised service.
•    Understand individual needs and recommend the right solutions.
•    Create memorable experiences that build lasting connections with the Dyson brand.
Inspire Through Demonstration
•    Bring Dyson technology to life through engaging product demonstrations.
•    Showcase the performance and innovation behind our products.
•    Help customers experience first-hand what makes Dyson different.
Drive Sales Performance
•    Proactively engage customers and identify opportunities to meet their needs.
•    Support the achievement of sales targets while maintaining an exceptional customer experience.
•    Take pride in delivering strong individual and team results.
Maintain a World-Class Retail Environment
•    Ensure product displays are engaging, well-stocked and presentation-ready.
•    Support stock management and inventory accuracy.
•    Contribute to a premium in-store experience that reflects the Dyson brand.
Collaborate and Grow
•    Work closely with colleagues and retail partners to deliver best-in-class experiences.
•    Share ideas and continuously look for ways to improve.
•    Be part of a team that celebrates success and supports each other's development.

KNOW WHAT WE’RE LOOKING FOR
We're looking for people who are naturally curious, enthusiastic, and passionate about creating exceptional experiences.
You could be the perfect fit if you:
•    Love innovative technology and enjoy learning how things work.
•    Are confident engaging with customers and building relationships.
•    Have a passion for delivering outstanding service and memorable experiences.
•    Enjoy achieving goals and celebrating success.
•    Are proactive, energetic and thrive in a fast-paced environment.
•    Take pride in representing a premium brand.
•    Are a team player who is eager to learn, develop and grow.
Retail experience is beneficial but not essential. If you bring enthusiasm, passion, and a customer-first mindset, we'll help you develop the rest.

Why Join Dyson?
At Dyson, you'll have the opportunity to work with pioneering technology, develop valuable skills, and be part of a company that challenges convention and continuously innovates.
Our Benefits
•    27 days annual leave
•    Competitive pension scheme
•    Private medical insurance
•    Life assurance
•    Cycle to Work scheme
•    Generous employee discounts on Dyson products
•    Optical plan
•    Ongoing learning and development opportunities
•    Career progression within a global technology leader
Ready to inspire the next Dyson owner?
Join us and help bring world-changing technology to life through unforgettable customer experiences. Every conversation, every demonstration, and every interaction has the power to make somebody's day better.

Apply today and become part of Dyson's future.

KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.