Residential Secretary/Receptionist - Weekends

About The Centers

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve..

Our H.O.P.E. Campus exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

• High school diploma or GED, plus one (1) year of secretarial and/or receptionist experience
• A minimum of forty (40) wpm typing; and/or
• An equivalent combination of education, training, and experience.

• Successful completion of all required pre-hire tests and proof of current TB test upon hire

• Knowledge and support of agency mission, goals, policies, and procedures*
• Basic knowledge of applicable agency rules, regulations, standards, and policies impacting the Cleveland Christian Home and assigned program*
• Knowledge of office technology, equipment, practices, and procedures including filing and organizing systems and telephone answering systems
• Knowledge of computer software and applicable applications including word processing and spreadsheet software
• Knowledge of correct use of grammar, punctuation, and spelling
• Ability to perform a wide range of clerical and secretarial functions in a highly skilled nature
• Ability to establish a rapport with clients and their families, work with a wide range of professionals, community officials and professionals and a culturally diverse population
• Ability to maintain appropriate and required confidentiality ensuring the integrity of sensitive information (written and/or verbal)
• Ability to organize and prioritize work, engage in various tasks and consistently meet deadlines.
• Ability to effectively resolve and/or respond to inquires, complaints and/or conflicts

• Ability to sit for long periods of time, physical capacity for frequent bending, stooping, and lifting;
• Ability to answer telephones and respond to emails;
• Ability to perform job responsibilities in a facility or residence with multiple levels and without elevators or mechanical transportation; and
• Operate a computer and keyboard.

• Smoke-free working environment.
• Ability to provide services during non-traditional working hours.

About The Centers

The Centers through healing, teaching, and inspiring helps individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.

Our residential facilities purpose at is to provide a safe and supportive environment for children, youth, and families who are facing mental illness, abuse, and neglect. Cleveland Christian Home exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect.

Wellbeing and Benefits

Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.

· Choice of medical and dental plans

· Health Savings Account

· Flexible Spending Account for Health and Dependent Care

· Vision

· Support for continuing education and credential renewal

· Life Insurance

· Retirement Savings (401k) with a company contribution

· Mental Health Support

· Employee Assistance Program

· Calm Subscription

· Short and Long-term Disability