Territory Manager

Responsibilities

• Work within all established safety guidelines, ensuring that safety policies and procedures are always adhered to, and that work deemed unsafe is not performed.
• Ensure world-class customer service is provided to both internal and external customers.
• Establish rapport and develop solid relationships with key customer contacts and vendors.
• Meet and exceed sales and margin targets, including monthly forecasts and annual budget.
• Prospect for and acquire new business at all volume levels by promoting the total filtration management concept, focusing on those accounts with annual volume greater than $5k.
• Maintain and grow sales to existing customer base by understanding each customer’s unique product needs and offering solutions across all disciplines of filtration
• Organize and prioritize responsibilities to ensure effective and efficient territory coverage.
• Evaluate filter applications for value optimization and solution presentation.
• Complete the required weekly sales call activity, including:
• A minimum of 15 face-to-face sales calls during the prime selling hours of 7 AM – 3 PM
• Additional cold calls around the face-to-face “anchor” calls
• Prospect phone calls.
• Regularly utilize CRM software to ensure customer contacts are maintained, customer-related sales call activities are documented, value-added services/cost savings are recorded, and opportunities are actively managed through the Lifecycle of the sale.
• Develop solid technical skills by participating in all companies and vendor-sponsored product training, as well as utilizing other resources for self-study
• Generate timely and accurate quotes utilizing the company’s business system.
• Utilize the TFS catalog and the media library for presentations to key purchasing personnel.
• Support company initiatives in the areas of marketing, sales, and training
• Manage and ensure compliance regarding implementation of new accounts, including new Strategic Accounts launches by corporation.
• Maintain monthly expense and mileage reports.
• Utilize auto-generated reports to understand, manage, and develop business to ensure you are following pricing, margin, CRM, and other expectations.
• Understand and utilize TFS business systems.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Excellent oral and written communication skills utilizing the English language
• Good attention to detail with timely follow-up skills
• Professional appearance and behavior
• Solid organizational skills with the ability to prioritize effectively
• Strong computer skills, including Microsoft Office with proficiency in Outlook, Word, and Excel
• Ability to work effectively under pressure and manage multiple assignments simultaneously
• Effective time management skills
• Meet appropriate deadlines, be responsive and accessible
• Accurate and results-oriented
• Commitment to providing exceptional customer service to both internal and external customers
• High mechanical aptitude with the ability to quickly grasp technical information.