Parts Sales Representative: Front Counter

Job Responsibilities for Parts Counter Sales Representative:

• Handle parts order requests via telephone, e-mail, or in-person
• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external
• Advise customers on related parts
• Follow up on backordered parts, and contact customer with status
• Ensure that inventory control practices are followed
• Communicate with Parts Manager on inventory issues
• Communicate with Service Department regarding parts availability and pricing
• Provide solutions for the needs of our customers
• Assist with other projects as needed

Required Skills for Parts Counter Sales Representative:

• High school diploma or GED
• Two (2) years of heavy truck/auto parts or shop experience
• Mechanical aptitude, desired
• Customer service skills
• Good written and verbal communication skills

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