DL
Database Admin
Diverse Lynx India
🇮🇳 India
On-site
2 weeks ago
- Dynatrace
- SolarWinds
- triage
- Windows Server
- DNS
- DHCP
- ServiceNow
- PostgreSQL
- Oracle Database
2 weeks ago
Desired Competencies (Technical/Behavioral Competency)
Must-Have Key Responsibilities:
• Basic understanding about database technology and having experience of granting access related to DB servers
• Continuously monitor infrastructure, application and batch processing alerts using Dynatrace, SolarWinds and Control-M and ensure timely acknowledgment of all events.
• Perform first-level incident triage, impact assessment and categorization based on severity, business impact and service criticality.
• Execute documented SOPs, runbooks and recovery procedures to restore services wherever standard operational actions are approved.
• Analyze alerts, logs, dashboards and monitoring trends to identify probable causes and provide meaningful information during escalations.
• Create, update and manage incident tickets while ensuring SLA compliance and accurate documentation of troubleshooting activities.
• Coordinate with L2/L3, application, infrastructure and business teams for resolution of high-priority incidents and service disruptions.
• Monitor Control-M jobs, identify job failures, perform defined recovery actions and escalate unresolved batch issues.
• Participate in major incident bridges, provide status updates and communicate outage information through established processes.
• Prepare shift handover reports, operational summaries and recurring issue trends to support continuous service improvement.
• Maintain operational documentation and contribute to knowledge management repositories.
Desired Experience:
• 2-5 years in application/infrastructure monitoring support, especially who have experience working in NOC team
• Experience in Windows Server, AD, DNS/DHCP; Dynatrace; SolarWinds; Control-M; ServiceNow
Soft Skills:
• Strong analytical and troubleshooting skills
• Good communication and stakeholder coordination
• Ability to work in 24/7 shifts and handle production environments
Essential Skills: Database ADMIN
Location - Bangalore KA
Skills: PostgreSQL~Database Administration (DBMS)~IT IS_AMS_Oracle Database Administration
Experience Required: 4-6
Database Admin · Diverse Lynx India