Data Collection Specialist

Position Overview

What You Will Do

• Welcome participants, complete check-in activities, and confirm required documentation.
• Explain session steps clearly, answer procedural questions, and help participants feel comfortable with the process.
• Guide participants through structured activities while maintaining a professional and respectful experience.

• Follow approved session guides, checklists, and operating procedures to ensure consistent execution.
• Monitor sessions, document outcomes, and promptly escalate safety, privacy, technical, or participant concerns.
• Confirm that required recordings, files, logs, and supporting documentation are complete and accurate.

• Prepare, test, and operate mobile devices, cameras, sensors, and related data collection equipment.
• Perform basic troubleshooting and coordinate additional support when an issue cannot be resolved locally.
• Assist with daily site setup, equipment inventory, study materials, scheduling, and participant flow.

Minimum Qualifications

• High school diploma or equivalent.
• At least one year of experience in customer service, research support, field operations, data collection, event coordination, healthcare support, laboratory support, or administrative operations.
• Clear verbal and written communication skills.
• Comfort interacting professionally with people from varied backgrounds.
• Basic technical aptitude and the ability to learn new devices, tools, and procedures.
• Strong attention to detail, reliability, and ability to follow documented processes.
• Ability to work onsite in San Diego and accommodate schedule flexibility when program needs require it.

Preferred Qualifications

• Associate degree, bachelor degree, or equivalent additional experience.
• Experience supporting studies, surveys, events, field programs, or other structured participant activities.
• Experience operating cameras, sensors, tablets, mobile devices, or comparable equipment.
• Experience in handling confidential or sensitive information.
• Current first aid or CPR certification.

What Success Looks Like

• Participants receive clear instructions and a consistently professional experience.
• Sessions are completed according to procedure, with accurate records and high-quality data capture.
• Equipment and study materials are ready, organized, and properly accounted for.
• Potential issues are identified early and escalated through the appropriate channels.
• Team members can rely on you for punctuality, adaptability, collaboration, and careful execution.