Data Center Operations Manager, Global Server Operations

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.

Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 4 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 2 years of experience managing technical teams, vendor or contract management and delivery.
• Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.

Preferred qualifications:

• 5 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 2 years of experience managing a technical team.
• Experience leading and managing projects from initiation to completion and directing operations management initiatives.
• Experience working with third-party colocation providers.
• Comfort with ambiguity and shifting priorities.

Responsibilities

• Oversee the computing and networking operations of a data center site(s). Ensure SLOs are met and team performance is aligned to those goals.
• Hire, coach, and develop a team of technical staff to meet objectives.
• Take responsibility for the management and implementation of multiple projects for your team.
• Ensure data center related priorities are consistent with company objectives and work with others to set and implement short-term and long-term strategy for the site.
  
• Identify problems and create solutions for computing and network architecture.