HI
Data Center
Han IT Staffing
🇺🇸 United States
On-site
11 months ago
- Change Management
- Regulatory Compliance
- SCADA
11 months ago
- Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
- Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
- Installation of server racks, PDUs, servers, switches, storage, appliances, etc. including racking, stacking, labeling, cabling, initial config, and documentation
- Maintain spare parts, cables, and equipment inventories
- Maintain organized and clean inventory, storage, and datacenter spaces
- Supervise on-site vendor support and contractors doing work in datacenter spaces
- Provide maintenance and break-fix of infrastructure technologies following the change management process.
- Participates in the technical implementation plans in support of infrastructure technologies.
- Support physical and virtual infrastructure, including all existing physical and virtual systems, installation of additional systems, patching, maintenance, upgrades, and support.
- Participates in the evaluation, selection, and testing of hardware and software products.
- Maintain regulatory compliance under NERC/CIP guidelines.
- Maintain high quality security controls surrounding the critical SCADA systems.
- Perform special assignments from OSG Infrastructure Sr. Manager.
- Provide first shift weekday on-site support including for Outage Management applications and storm room.
- Available 24x7 for on call support including for Outage Management applications and storm room.
- Must be able to lift 50 pounds
Note: The above Key Responsibilities/Duties arenot intended to be all inclusive. Employees in this position may be required to perform other related aspects of the job not listed above or listed under Purpose/Major Objectives as assigned by the supervisor.
Key Technical Working Skills:
- Familiarity with Data Center terminology and standards including ability torecognize different kinds of cables, connectors, SFPs, etc.
- Perform daily site inspections of all Mechanical & Engineering (M&E) systems and technical equipment, including servicing and maintenance.
- Under close supervision, completeassigned work according to established processes and procedures in accordance with Avangrid's, Health and Safety Policy - ensuring all safety processes and PPE requirements are followed. Also, ensure all regulatory requirements and quality standards are met.
- Oversee third-party vendors, ensuring compliance with Avangrid's developed processes, procedures, and all applicable laws/regulations. Accompany vendors on site visits on an as needed basis and ensure site standards are met.
- Help create and develop work processes, Job Hazard Analysis reports, and SOPs for critical work with risk assessment. Ensure that documents and logbooks are updated.
- Complete all required training to ensure successful completion of all job-related responsibilities
- May provide informal assistance such as technical guidance and/or training to coworkers.
- Understanding of Security, computer hardware, software applications and data communication equipment.
- Network diagrams, firewall rules, ports, and services
- Understanding of relevant Compliance Regulations and Policies. (NERC-CIP, Etc.)
- Working understanding of the NERC-CIP requirements.
- The ability to demonstrate good communication skills both written and orally. This communication would be with team members, other departments, regulating authorities and leadership local and abroad.
- Experience to make sound decisions while working in a high-pressure environment outside normal hours.
- Working in storm or other emergency conditions for 24x7x365 system support
- Must be able to work independently and contribute proactively to drive results
- Ensures quality even on the most complex tasks or projects
Data Center · Han IT Staffing