Data Analyst

Job Title: Data Analyst

Location:  Pune  

About Springer Nature  

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are pioneers in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.  For more information, please visit www.springernature.com and follow @Springer Nature  

At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long-term growth in mind. 

About the Role

In collaboration with theManager, Automation & Analysis (as well as the rest of the Automation & Analysis team and the wider GPO team), theData Analyst will contribute to data and reporting activities which support BAU processes as well as strategic initiatives. This includes building dashboards, delivering advanced analytics and intelligence, as well as ensuring consistent data quality and integrity. 

TheData Analyst will also manage their own portfolio of journals and partner with Publishing teams to run their journals in a ‘Production-ready’ way, while facilitating submit-to-accept workflows and compliance with policies. 

Role Responsibilities

Data Analysis 

• Design, build, and maintain dashboards and reporting tools using primarily Looker and Google BigQuery.— SN-Data Domain Savvy 

• Analyse large datasets to identify trends, patterns, and actionable insights that improve operational efficiency and/or support strategic decision-making.— SN-Data Analytics/Quantitative Skills 

• Contribute to the development and documentation of data standards, definitions, and best practices.— SN-Data Domain Savvy 
• Recommend and implement KPIs, data definitions, and reporting frameworks to measure success.— SN-Data Analytics/Quantitative Skills 

Journal care 

• Gather system requirements from publishers, editors and service providers.— SN-Manages Complexity 

• Set up, maintain and administrate peer review systems.— SN-Manages Complexity 

• Conduct presentations and training sessions for internal and external stakeholders. 

• Ensure quality of article-level activities and act as an escalation point for individual journals.— SN-Quality Management 

• Develop and maintain relationships with stakeholders (Publishing, Editorial, Production, Technology & Operations staff, as well as external editors, reviewers, authors and service providers). 

• Maintain journal-specific records and documentation.— SN-Operational Excellence 

Other responsibilities 

• Be an advocate for continuous improvement, quality and efficiency. Foster a culture of openness, transparency and collaboration within the team and with our stakeholders.— SN-Operational Excellence 

Experience, skills and qualifications 

Essential 

• Working with large datasets to extract insights and support operational or strategic decisions. 

• Working with cross-functional teams and communicating technical findings to non-technical stakeholders. 

• Working with Looker, Google BigQuery, and other BI tools. 

Desirable 

• Previous experience in a publishing and/or support role. 

• Contributing to (sometimes interconnected) business projects. 

Skills and Knowledge 

• A technically minded approach to solutions.  

• Excellent numeracy skills with proven attention to detail. 

• Strong analytical skills with the ability to identify trends, patterns, and actionable insights from complex data. 

• SQL and programming languages such as Python. 

• Excellent organisation skills to manage multiple concurrent projects and competing priorities. 

• Excellent written and verbal communication skills; able to communicate with individuals at all levels and on a global scale. 

• Good problem solving/logic/analytical skills with the ability to capture and document requirements and processes. 

• Proactive and able to lead projects alone as well as part of a large group. 

Qualifications 

• Degree or equivalent work experience. 

• Additional training or certification in data analysis, business intelligence, or data visualization desirable. 

 SPRINGER NATURE -springernature.com 

Springer Nature employs more than 10,000 people in over 50 markets, and is home to some of the best-known names in research, educational and professional publishing.  

We value and celebrate the diversity of our people. We recognise the many benefits of a diverse workforce and strive for an inclusive workplace that empowers all our colleagues to thrive. Our search for the best talent fully encompasses and embraces these values and principles. 

Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, we provide opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts. 

What we offer

The global setup of the team and the organization, our complex system and environment and its variety are giving a chance to further develop yourself while working with team members around the globe, and international stakeholders.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work herehttps://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visithttps://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers

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