| Detailed JD (Roles and Responsibilities) |
|
|
- Monitor platform health, dashboards, alerts, and overall performance.
- Maintain connectors, integrations, and data ingestion across environments.
- Manage and expand cloud integrations, including onboarding new environments.
- Ensure complete workload coverage (VMs, containers, serverless).
- Perform alert triage, risk assessment, and prioritize security findings.
- Identify and manage false positives to reduce noise.
- Handle incident lifecycle via ITSM, including coordination and closure tracking.
- Maintain security policies, compliance posture, and risk escalation.
- Provide regular reporting and trend analysis for visibility and decisions.
- Drive automation, optimization, and maintain SOPs, runbooks, and governance activities.
- Creating support tickets with OEM/product vendor for troubleshooting bugs, platform issues and root-cause analysis.
- Initiating and participating in OEM driven activities such as platform upgrades and patching.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total Experience |
5+ |
|
Relevant Experience |
5+ |
|
Mandatory skills |
- Monitor platform health, dashboards, alerts, and overall performance.
- Maintain connectors, integrations, and data ingestion across environments.
- Manage and expand cloud integrations, including onboarding new environments.
- Ensure complete workload coverage (VMs, containers, serverless).
- Perform alert triage, risk assessment, and prioritize security findings.
- Identify and manage false positives to reduce noise.
- Handle incident lifecycle via ITSM, including coordination and closure tracking.
- Maintain security policies, compliance posture, and risk escalation.
- Provide regular reporting and trend analysis for visibility and decisions.
- Drive automation, optimization, and maintain SOPs, runbooks, and governance activities.
- Creating support tickets with OEM/product vendor for troubleshooting bugs, platform issues and root-cause analysis.
- Initiating and participating in OEM driven activities such as platform upgrades and patching.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Work Location |
Chennai, Hyderabad, Bangalore, Pune, Trivandrum |
|
Background check (Before onboarding / After onboarding) |
Before onboarding |
|
BGV Vendor |
|
|
Mode of Interview- Telephonic/Face to Face/Video Interview |
Video conference and Face to Face |
|
WFO / WFH / Hybrid |
Hybrid |
|
Shift Details (Time) |
24*7 support |
|
Client BTP / SHTP (onsite) |
NA |
