CYBER-SEC_IDAM – Microsoft Identity Manager

Job Description – Microsoft Identity Manager (MIM) L3 / SME

Job Title : Microsoft Identity Manager (MIM) L3 / Subject Matter Expert (SME)

Experience : 8-12+ Years

Location : Hybrid / Remote

Role Summary

We are seeking an experienced Microsoft Identity Manager (MIM) SME to lead the design, implementation, administration, and support of enterprise Identity and Access Management (IAM) solutions. The candidate will act as the technical lead for MIM infrastructure, integrating on-premises and cloud identity platforms while driving automation, governance, and operational excellence.

The ideal candidate should possess deep expertise in Microsoft Identity Manager (MIM/FIM), Active Directory, Azure AD (Entra ID), Identity Governance, Provisioning/Deprovisioning, and RBAC models.

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Key Responsibilities

MIM Administration & Engineering

· Manage and support Microsoft Identity Manager (MIM) infrastructure in production environments.

· Design, implement, and maintain MIM synchronization services, portals, workflows, and connectors.

· Develop and maintain inbound and outbound synchronization rules.

· Configure and troubleshoot Management Agents (MAs) for various connected systems.

· Perform MIM upgrades, patching, performance tuning, and capacity planning.

Identity Lifecycle Management

· Design and implement Joiner-Mover-Leaver (JML) processes.

· Automate user provisioning, deprovisioning, role assignments, and access certification processes.

· Manage identity synchronization across Active Directory, Azure AD, LDAP, HR systems, and business applications.

· Ensure timely user lifecycle management aligned with security policies.

Integration & Automation

· Integrate MIM with:

o Active Directory

o Microsoft Entra ID (Azure AD)

o LDAP Directories

o SQL Databases

o HR Systems

o Third-party applications

· Develop PowerShell scripts and automation solutions to streamline IAM operations.

· Configure custom connectors using ECMA2 and .NET development where required.

Security & Governance

· Implement and maintain role-based access control (RBAC).

· Support Identity Governance and compliance initiatives.

· Participate in security audits and regulatory compliance activities.

· Review privileged access assignments and access controls.

· Ensure adherence to security best practices and organizational policies.

Incident & Problem Management

· Act as L3 escalation point for critical IAM incidents and service requests.

· Perform root cause analysis for identity synchronization and provisioning failures.

· Lead troubleshooting and resolution of complex identity management issues.

· Collaborate with infrastructure, security, and application teams for issue resolution.

Documentation & Leadership

· Prepare HLD, LLD, SOPs, runbooks, and operational procedures.

· Mentor L1/L2 engineers and provide technical guidance.

· Conduct KT sessions and support transition activities.

· Participate in project planning, solution reviews, and architecture discussions.

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Required Technical Skills

Core Skills

· Microsoft Identity Manager (MIM) 2016 / FIM

· MIM Synchronization Service

· MIM Portal and Service

· Active Directory (AD)

· Microsoft Entra ID (Azure AD)

· Azure AD Connect / Entra Connect

· LDAP Directories

Scripting & Development

· PowerShell

· VBScript (preferred)

· C#

· .NET Framework

· ECMA Connectors

Databases

· Microsoft SQL Server

· SQL Queries and Stored Procedures

Identity Governance

· Joiner-Mover-Leaver Processes

· RBAC

· Access Reviews

· Provisioning & Deprovisioning

· Identity Lifecycle Management

Authentication & Security

· SAML

· OAuth 2.0

· OpenID Connect

· Kerberos

· MFA Concepts

· Conditional Access

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Preferred Skills

· Microsoft Entra ID Governance

· SailPoint, Okta, Saviynt, or CyberArk exposure

· Azure Infrastructure knowledge

· ITIL Foundation Certification

· Microsoft Identity and Access Administrator Certification (SC-300)

· Experience with Hybrid Identity Environments

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Qualifications

· Bachelor's degree in Computer Science, Information Technology, or related field.

· 8+ years of IT experience with at least 4+ years in Microsoft Identity Manager.

· Experience supporting large-scale enterprise IAM environments.

· Strong analytical and troubleshooting skills.

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Key Competencies

· Identity & Access Management Expertise

· Solution Design & Architecture

· Stakeholder Management

· Incident & Problem Management

· Team Mentoring & Leadership

· Documentation & Compliance

· Automation Mindset

· Excellent Communication Skills

Good-to-Have: Experience in pharmaceutical, healthcare, banking, or other regulated environments supporting audit and compliance requirements.